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Hospitality Floor Manager: Guest Experience Lead

Job in City of Rochester, Rochester, Monroe County, New York, 14602, USA
Listing for: SA Hospitality Group
Full Time position
Listed on 2026-10-07
Job specializations:
  • Hospitality / Hotel / Catering
    Hotel Management, Event Management & Planning, Hospitality & Tourism, Guest Services
Salary/Wage Range or Industry Benchmark: 42000 - 70000 USD Yearly USD 42000.00 70000.00 YEAR
Job Description & How to Apply Below
Location: City of Rochester

SA Hospitality Group seeks a Floor Manager to oversee restaurant operations in GM/AGM absence. You will supervise all staff, ensure service standards, and manage daily dining room flow. You will coach, train, and discipline as needed while maintaining guest satisfaction.

You will lead by example in beverage/service delivery and work closely with management to uphold hospitality goals and safety standards across all shifts.

This position is for the Hospitality Floor Manager:
Guest Experience Lead role at SA Hospitality Group.

As a Hospitality Floor Manager:
Guest Experience Lead, you will play an important part at SA Hospitality Group in City of Rochester, NY, United States.

We invite applications for the Hospitality Floor Manager:
Guest Experience Lead position located in City of Rochester, NY, United States.

The following opening is for a Hospitality Floor Manager:
Guest Experience Lead with SA Hospitality Group.

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