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Guest Experience Agent - Front Desk

Job in City of Rochester, Rochester, Monroe County, New York, 14602, USA
Listing for: Fairfield Inn Greece
Full Time position
Listed on 2026-10-07
Job specializations:
  • Hospitality / Hotel / Catering
    Customer Service Rep
  • Customer Service/HelpDesk
    Customer Service Rep
Job Description & How to Apply Below
Position: Guest Experience Agent - Front Desk with Growth & Benefits
Location: City of Rochester

Fairfield Inn Greece is seeking a Front Desk Agent to warmly welcome guests, manage check-in/out, and uphold a high standard of service. You will assist with reservations, upsell hotel amenities, and respond to guest inquiries with empathy in a fast-paced setting.

The role emphasizes guest privacy, accuracy in guest profiles, and collaboration with hotel teams to ensure memorable stays. Weekend and holiday availability is required.

We invite applications for the Guest Experience Agent
- Front Desk with Growth & Benefits position located in City of Rochester, NY, United States.

This posting is for the Guest Experience Agent
- Front Desk with Growth & Benefits role at Fairfield Inn Greece, based in City of Rochester, NY, United States.

We are looking to fill the Guest Experience Agent
- Front Desk with Growth & Benefits position at Fairfield Inn Greece in City of Rochester, NY, United States.

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