Guest Experience Agent – Hotel & Casino
Listed on 2026-10-11
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Hospitality / Hotel / Catering
Customer Service Rep -
Entertainment & Gaming
Customer Service Rep
Kickapoo Lucky Eagle Casino Hotel seeks a Guest Service Agent to greet guests, check them in/out, and provide information on services across the property. You will handle reservations, direct inquiries, and collaborate with housekeeping to ensure smooth operations, while maintaining confidentiality of guest records.
The role requires strong customer service, clear communication, and the ability to work flexible shifts including weekends and holidays in a 24/7 casino/hotel environment.
We invite applications for the Guest Experience Agent – Hotel & Casino position located in City of Rochester, NY, United States.
For the Guest Experience Agent – Hotel & Casino position at Kickapoo Lucky Eagle Casino Hotel, we are reviewing applications now.
Step into the Guest Experience Agent – Hotel & Casino role at Kickapoo Lucky Eagle Casino Hotel in City of Rochester, NY, United States and grow with us.
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