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Front Desk Supervisor: Guest Experience Lead

Job in City of Rochester, Rochester, Monroe County, New York, 14602, USA
Listing for: Highgate Hotels, LP
Full Time position
Listed on 2026-10-17
Job specializations:
  • Hospitality / Hotel / Catering
    Hotel Front Desk, Guest Services
Salary/Wage Range or Industry Benchmark: 20000 - 29000 USD Yearly USD 20000.00 29000.00 YEAR
Job Description & How to Apply Below
Location: City of Rochester

Highgate Hotels in Rochester, NY is seeking a Front Office Supervisor to lead the hotel reception team, greet guests, and ensure smooth front desk operations. You will balance cash handling, manage reservations, and coordinate with other departments to maintain service standards.

This role requires computer experience, a high school diploma, and the ability to stand for long shifts. The compensation is hourly at USD 18.00, with full-time benefits and opportunities to advance in a dynamic

Consider building your career as a Front Desk Supervisor:
Guest Experience Lead at Highgate Hotels, LP.

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

Learn more about the Front Desk Supervisor:
Guest Experience Lead role in the description above.

We appreciate your interest in this position.

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