Front Office Supervisor – Guest Services Lead
Listed on 2026-10-17
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Hospitality / Hotel / Catering
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Customer Service/HelpDesk
Highgate Hotels is seeking a Front Office Supervisor at our Homewood Suites Rochester location. The role focuses on delivering attentive service during check-in, stay, and checkout while maximizing occupancy and revenue.
You will oversee front desk operations, PBX, and guest communications, ensuring brand standards are met. The position requires flexibility for long hours, strong customer service, and the ability to supervise team members.
Our group is growing, and we are hiring a Front Office Supervisor – Guest Services Lead in City of Rochester, NY, United States.
Learn more about the Front Office Supervisor – Guest Services Lead role in the description above.
We appreciate your interest in this position.
Join Highgate and contribute to our ongoing work.
Take a moment to read everything above and see whether this role is right for you.
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