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Help Desk Associate — IT Support & User Training
Job in
City of Rochester, Rochester, Monroe County, New York, 14602, USA
Listed on 2025-12-31
Listing for:
Monroe Community College
Full Time, Apprenticeship/Internship
position Listed on 2025-12-31
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support
Job Description & How to Apply Below
A community college in New York is looking for a Help Desk Assistant to support daily operations of the technical services help desk. This role involves troubleshooting computer issues, managing tickets, and assisting with software installations. Candidates need a high school diploma and relevant experience in technical support. Fluency in Spanish is preferred. This is a full-time, permanent position with a focus on excellent customer service.
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Position Requirements
10+ Years
work experience
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