Epicor Operations Consultant

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At Com Tec we conduct our day-to-day business around 4 Simple Core Values:

• Dedicated to our Employees
• Passionate about the Customer
• Do the Right Thing
• Fire in the Belly

If you would like to be a part of bringing those values to life for our team and our customers, please keep reading...

As a member of the Enterprise Systems Group, you will deliver multiple software implementations via consulting activities from kickoff to Go-Live, on time, on budget and to the agreed scope, as well as provide ongoing client support.

None

• Be the trusted advisor to clients on system configuration and implementation, using Epicor’s signature methodology for problem identification, implementation, documentation, testing and training
• Communicate with customer to determine needs, and contribute solution design as well as overall business strategy
• Interpret requirements data and identify any gaps between current state of purchased modules and desired functionality in future state
• Manage project issues and coordinate activities and schedules with both clients and internal team members in order to resolve in an effective and timely manner
• Assist with generating quote specifications and proposal generation
• Ability to adhere to project timelines and meet Service Level Agreement goals
• Provide support for clients in a help desk capacity and assist in troubleshooting application questions
• Provide on-site training and consulting for clients if necessary

• Maintain daily timesheet and expense report entries and submit them accurately and timely
• Other duties as required

Compensation details: Yearly Salary

• Mid-Senior level

• Full-time

• Management and Manufacturing

• IT Services and IT Consulting