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Computer Laboratory Specialist II

Job in City of Rochester, Rochester, Monroe County, New York, 14602, USA
Listing for: Rochester Institute of Technology
Full Time position
Listed on 2026-01-06
Job specializations:
  • IT/Tech
    IT Support
Job Description & How to Apply Below
Location: City of Rochester

Computer Laboratory Specialist II

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Job Summary

The Computer Laboratory Specialist II position is responsible for smooth functioning of all aspects of the teaching and research laboratories in the Computer Engineering Department. Manage and maintain the Computer Engineering Department's labs, lab equipment and computer systems and liaise with RIT Facilities Management and Information Technology Services as and when needed. Assist faculty and staff in their computer and hardware needs.

Supervises the daily operations of laboratory facilities and research projects to maintain alignment with program strategic direction and curriculum goals. Facilitates laboratory risk planning and space management operations. Ensures Laboratory processes and operations are properly executed to maintain compliance and safety.

Responsibilities
  • Responsible for maintaining PC Computers— Performs preventive maintenance and troubleshoots and repairs pc computers and related equipment such as hard drives, memory, motherboards and processers.
  • Responsible for maintaining Software on PC Computers— Runs updates, upgrades and patches on Windows, Microsoft Office and antivirus software. Runs imaging software, print managing software. Maintains software licensing and renewals.
  • Responsible for maintaining Computer Engineering Lab Equipment— Maintains and upgrades electronic test equipment including but not limited to oscilloscopes, function generators, logic analyzers and power supplies. Maintains and upgrades printers, copiers and their respective toners cartridges.
  • Responsible for communicating with Vendors— Organizes demonstration of equipment by vendors and is briefed on the latest technology. Maintains relationships to get optimal pricing. Arranges for trials on new advanced equipment. (oscilloscopes, logic analyzers)
  • Manages Student Workers— Hires student workers. Supervises lab assistants. Coordinates teacher assistants, mentors and graders. Assigns hours according to work schedule. Assigns tasks to lab assistants, e.g. repairing lab equipment and tools. Manages and enters work hours for the students and staff into the payroll system.
  • Assists in preparing and managing budgets for the laboratory, ensuring financial sustainability.
  • Researches New Equipment for Department Labs/Faculty— Appraises new technology for computers such as processors, memory and peripherals. Acquires new testing boards such as freescale, Xilinx, and Digilent.
  • Manages Access to Department— Issues and accounts for department keys. Programs card swipe access to labs using On-Guard Cardswipe System. Organizes/manages department office and drawer keys.
  • Outreach Activities— Performs lab tours for prospective students. Coordinates project demos for open houses. Maintains project boards for College and Careers Days.
  • Responsible for maintaining Positive Department Image— Manages the appearance of the labs to reflect a positive image.
  • Coordinates Interoffice Moves and Phone Service— Sets up new or upgrades existing phone services. Coordinates office equipment moves, which includes computers, phones, signage, and personal items.
  • Facilitates Care of Department— Coordinates work orders for general maintenance/repair and custodial cleaning of the building and surrounding areas.
  • Assists Faculty— Installs software and hardware in the computers and labs as required to run their classes and research needs.
  • Leads the daily operations of assigned university laboratory, ensuring efficient utilization of resources and adherence to industry standards.
  • Develops and implements strategic plans for the laboratory, including expanding capabilities and diversifying service offerings.
  • Supervises the technical team, providing guidance and ensuring high-quality services.
  • Stays current on industry trends and technological advancements in assigned area of research.
  • Develops and facilitates educational opportunities, programs, curriculum, and workshops.
  • Other duties as assigned.
Required Qualifications
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