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IT Support Lead — Help Desk & Team Leadership

Job in City of Rochester, Rochester, Monroe County, New York, 14602, USA
Listing for: Transcat
Full Time position
Listed on 2026-01-12
Job specializations:
  • IT/Tech
    Systems Administrator, HelpDesk/Support, Technical Support, IT Support
Salary/Wage Range or Industry Benchmark: 80000 - 90000 USD Yearly USD 80000.00 90000.00 YEAR
Job Description & How to Apply Below
Location: City of Rochester

A leading calibration services provider is seeking an IT Support Supervisor in Rochester, NY. This position involves overseeing IT Helpdesk operations and ensuring high service delivery standards. The candidate should have strong troubleshooting skills and experience in leading support teams. Responsibilities include managing ticket assignments, fostering team growth, and ensuring compliance with cybersecurity policies. A competitive salary between $80,000 and $90,000 is offered, along with substantial benefits.
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