Cloud Operations Co-op

What we do

Megazone US is a cloud Managed Service Provider. Companies hand us the cloud environments that run their business — applications, databases, networks — and we keep them running, secure and affordable across AWS, Azure and Google Cloud. In practice that means: monitoring customer systems 24x7 and responding to alerts; patching, backups and tested restores; reviewing accounts against security baselines and supporting audits such as SOC 2;

analysing cloud bills and cutting waste (Fin Ops); automating repetitive work with scripts and infrastructure-as-code; and explaining all of it clearly to the customer. Our parent company is Korean and our customers are global, so you also see how a real follow-the-sun operation runs.

What you would do

• Work a real ticket queue alongside a mentor engineer — access requests, monitoring changes, inventory and tagging clean-up — owned end to end.

• Run scheduled health checks, patching windows and backup verification with an engineer.

• Pull cloud cost and usage reports and flag waste; help build the savings case.

• Write and improve runbooks and knowledge-base articles the whole team uses.

• Build one automation — a script or dashboard — that removes a recurring manual task.

• Second-block co-ops go further: incident response, migration support, and Terraform contributions under review.

What we will teach you

• Cloud platforms: core AWS services (EC2, S3, IAM, VPC, RDS, Cloud Watch) and their Azure and Google Cloud equivalents; how enterprise cloud is really organised — many accounts, landing zones and guardrails.

• Operations: Linux and Windows administration, monitoring and alerting with Datadog and Cloud Watch, incident and change management in Jira Service Management, backup and disaster recovery.

• Automation: Python or Bash against cloud APIs, Terraform, Git and code review, an introduction to containers and Kubernetes.

• Security and cost: least-privilege access, cloud security baselines, what a SOC 2 audit asks for, and how to read and reduce a cloud bill.

• Professional: writing updates a customer will read, running a handover, and working with colleagues in other countries.

• Certification: we pay the exam fee and give study time for AWS Cloud Practitioner — and Solutions Architect Associate for a strong second block. Most co-ops leave certified.

Who we are looking for

• Required: enrolled in Computing & Information Technologies, Information Sciences, Computer Science, Computer Engineering, Cybersecurity, Networking & Systems Administration, Software Engineering, MIS or similar; at least one year of study completed, including coursework in programming, networking, operating systems or databases; comfortable at a command line and willing to learn Linux; clear written English; dependable and detail-oriented — in operations, following the procedure and recording what you did matters more than being clever;
  
  willing to ask for help early rather than guess on a production system.

• Helpful, not required: any hands‑on cloud exposure at all, including a free‑tier account or a class lab; scripting in Python, Bash or Power Shell; a home lab, help‑desk job or anything you kept running for someone else; AWS Cloud Practitioner or CompTIA;
  Korean language ability.

Working pattern

• Full time during the block, standard business hours in your office’s time zone. Laptop and tooling provided.

• Occasional evening or early‑morning work for maintenance windows and calls with our Korean colleagues — planned in advance, infrequent, never overnight. Co‑ops are not on the on‑call rotation and travel is not expected.

• Onsite or hybrid so you sit near your mentor. Strong co‑ops are offered a returning block and are our first pipeline for full‑time Cloud Operations Engineer roles.

For faculty and career…