Affordability Program Manager I​/II​/III

Affordability Program Manager I/II/III (Finance)

Job Description:

Summary:

The Affordability Program Manager serves as a strategic implementation leader responsible for advancing affordability initiatives from intake through implementation, operationalization, and value realization. This role partners across business, analytics, operations, technology, clinical, provider, pharmacy, and vendor teams to ensure affordability opportunities are effectively evaluated, designed, implemented, and measured. The Program Manager translates affordability opportunities into executable plans, identifies implementation risks and dependencies, facilitates decision-making, and drives accountability across stakeholders to achieve intended outcomes.

The incumbent uses strong program management, business process, analytical, and stakeholder leadership skills to effectively partner with technical teams on data, reporting, and system integration considerations.

Essential Accountabilities:

• Leads intake and evaluation activities for assigned affordability initiatives including investigating feasibility across operational and regulatory SMEs.
• Partners with business leaders and initiative sponsors to define objectives, scope, assumptions, success measures, and implementation requirements.
• Leads discovery activities to assess operational impacts, data requirements, reporting needs, implementation complexity, and organizational readiness.
• Defines and documents business requirements, workflows, business processes, implementation assumptions, and operational considerations.
• Collaborates with analytics, technology, operations, and vendor partners to translate business objectives into actionable implementation plans.
• Identifies risks, dependencies, resource needs, and implementation barriers and drives mitigation strategies.
• Develops and maintains initiative plans, implementation timelines, milestone tracking, and readiness assessments.
• Facilitates stakeholder alignment and drives resolution of cross-functional issues affecting delivery. Identifies barriers, potential solutions, and supports escalation as needed.
• Supports prioritization of minimum viable solutions and phased implementation approaches to accelerate value realization.
• Coordinates testing, validation, implementation readiness, deployment, and operational transition activities as needed.
• Partners with Affordability Analytics and business owners to establish measurement methodologies and outcome tracking frameworks.
• Develops executive updates, status reports, implementation summaries, and governance materials.
• Maintains accountability for initiative deliverables, stakeholder commitments, and implementation outcomes.
• Consistently demonstrates high standards of integrity by supporting the Lifetime Healthcare Companies' mission and values, adhering to the Corporate Code of Conduct, and leading to the Lifetime Way values and beliefs.
• Maintains high regard for member privacy in accordance with the corporate privacy policies and procedures.
• Regular and reliable attendance is expected and required.
• Performs other functions as assigned by management.

• Owns intake, feasibility assessment, business solution planning, and implementation readiness activities for complex affordability initiatives.
• Leads large cross-functional implementations involving business, operational, analytic, technology, and vendor stakeholders.
• Evaluates operational, technical, financial, and organizational impacts associated with proposed initiatives.
• Drives alignment among stakeholders with competing priorities and facilitates resolution of implementation barriers.
• Identifies data, reporting, integration, operational, and process risks early in the initiative lifecycle and develops mitigation plans.
• Leads vendor evaluations, implementation planning, system onboarding, and deployment activities.
• Serves as the primary implementation advisor and point of coordination between affordability leadership and delivery teams.
• Presents recommendations, implementation strategies, and risk assessments to divisional leadership.
• Drives adoption, operational integration, and change management efforts associated with new programs and capabilities.
• Develops and promotes implementation best practices, frameworks, and repeatable delivery methodologies.

• Serves as the organization's subject matter expert for affordability implementation strategy, operational…