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IT Service Desk Technician - Hybrid Support & Expert

Job in City of Rochester, Rochester, Monroe County, New York, 14602, USA
Listing for: Woods Oviatt Gilman LLP
Full Time position
Listed on 2026-10-20
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support, Desktop Support, Technical Support
Salary/Wage Range or Industry Benchmark: 55000 - 65000 USD Yearly USD 55000.00 65000.00 YEAR
Job Description & How to Apply Below
Position: IT Service Desk Technician - Hybrid Support & 365 Expert
Location: City of Rochester

Woods Oviatt Gilman LLP seeks an IT Service Desk Technician in Rochester, NY. The role is the first point of contact for tech support, handling cloud apps, devices, and firm applications for in-office and remote users.

Responsibilities include logging requests in Jira, troubleshooting hardware and software, and managing identity and access with MFA. The position offers growth in a fast-paced professional services environment.

We invite applications for the IT Service Desk Technician
- Hybrid Support & 365 Expert position located in City of Rochester, NY, United States.

The following position is for a IT Service Desk Technician
- Hybrid Support & 365 Expert with Woods Oviatt Gilman LLP.

Our team is growing, and we are hiring a IT Service Desk Technician
- Hybrid Support & 365 Expert in City of Rochester, NY, United States.

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