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IT Help Desk Tech III — Clinical Support

Job in City of Rochester, Rochester, Monroe County, New York, 14602, USA
Listing for: University of Rochester
Full Time position
Listed on 2026-11-06
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support, Technical Support
Salary/Wage Range or Industry Benchmark: 35000 - 49000 USD Yearly USD 35000.00 49000.00 YEAR
Job Description & How to Apply Below
Position: IT Help Desk Tech III — 24/7 Clinical Support
Location: City of Rochester

The University of Rochester is seeking a capable help desk specialist to support clinical and office users at 601 Elmwood Ave, Rochester, NY. You will handle calls, document needs, and resolve issues while escalating when necessary to ensure smooth operation of medical IT services.

Applicants should have a high school diploma and 3+ years of relevant experience; associate degree preferred. The role requires flexibility to cover 24/7 shifts, travel between sites, and strong customer service and

The IT Help Desk Tech III — 24/7 Clinical Support role at University of Rochester is now open for applications in City of Rochester, NY, United States.

We are seeking a motivated IT Help Desk Tech III — 24/7 Clinical Support to join University of Rochester in City of Rochester, NY, United States.

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