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Service Team Lead - Insurance & AI-Driven

Job in City of Rochester, Rochester, Monroe County, New York, 14602, USA
Listing for: ERGO NEXT Insurance
Full Time position
Listed on 2026-10-11
Job specializations:
  • Insurance
  • Management
Salary/Wage Range or Industry Benchmark: 70000 - 80000 USD Yearly USD 70000.00 80000.00 YEAR
Job Description & How to Apply Below
Position: Service Team Lead - Insurance & AI-Driven Support
Location: City of Rochester

ERGO NEXT Insurance is seeking a Service Team Manager in Rochester, NY, to lead a high-performing, customer-focused Service team across the policy lifecycle. You will guide Specialists, collaborate with cross-functional partners, and drive process improvements and automation to enhance service delivery.

The role requires strong leadership, clear communication, and a deep understanding of insurance products. A P&C license and relevant experience are essential.

The following opportunity is for a Service Team Lead
- Insurance & AI-Driven Support with ERGO NEXT Insurance.

The following opening is for a Service Team Lead
- Insurance & AI-Driven Support with ERGO NEXT Insurance.

Our group is growing, and we are hiring a Service Team Lead
- Insurance & AI-Driven Support in City of Rochester, NY, United States.

This opening is for the Service Team Lead
- Insurance & AI-Driven Support role at ERGO NEXT Insurance.

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