Sign Language Interpreter - VRS - Part Time

Sign Language Interpreter – VRS – Part Time – Rochester, New York

Salary Range: $25–$60 (depending on location, education, and certifications)

Location: Rochester, NY

Shifts: Monday–Saturday, 7 am–7 pm MT. Initially you will be asked to work at least one shift on Monday, Friday, or Saturday.

• Flexible Scheduling
• Premium shifts to boost hourly wage
• Earn CEU’s
• Annual certification, testing and membership/licensure reimbursement up to 100% based on average hours worked
• 401K plans with employer contribution
• No scripts
• Resiliency/Vicarious Trauma resources available at no cost
• Company‑wide Network

• Ability to pass our required skills assessment
• A high school diploma or GED
• Associate’s or bachelor’s degree (preferred, but not required)
• Interpreter certification
• 3 years’ experience working as an interpreter (preferred, but not required)
• Technical troubleshooting skills
• Fast‑paced, dynamic, highly regulated and customer‑service‑focused competence
• Hands & fingers dexterity to operate computer keyboard, mouse and tools
• Regular and predictable attendance

Sorenson Communications is expanding our Video Relay Service (). We seek Interpreters to provide Sign‑to‑Voice and Voice‑to‑Sign interpreting services. Full and part‑time positions are available in the US and Canada.

• Effectively interpret between American Sign Language (ASL) and spoken English
• Maintain compliance with national, state, or local licensure and/or certification requirements
• Adhere to Sorenson standards, policies, FCC regulations, and the RID Code of Professional Conduct
• Adhere to Sorenson attendance policy
• Accurately complete assigned tasks, projects, and paperwork promptly and within approved guidelines
• Maintain a flexible work schedule to meet VRS industry demands
• Quickly learn and implement new and changing technologies
• Work effectively in a team environment; provide and receive support from colleagues
• Operate effectively in an environment with oversight, including call monitoring, mentoring and evaluations
• Operate effectively in a fast‑paced, dynamic, highly regulated environment
• Enhance interpreting skills through continued education and training
• Willingness and ability to complete additional duties and assignments on an ongoing basis

Sorenson Communications is committed to connecting people through 24/7/365 communication access. Our customers rely on us and our innovative technology to deliver accuracy in every conversation. We are industry leaders because we deliver passion, care and commitment in all our endeavors, including our workplace culture. We unite employees under a shared mission to facilitate human interactions and enhance relationships.

Sorenson Communications, LLC. offers Video Relay Service (VRS), enabling Deaf people who use American Sign Language (ASL) and hearing people to communicate in their preferred language—ASL, spoken English or Spanish. Sorenson also provides onsite and remote interpreting services between English and various world languages.

Sorenson Communications is an EOE, Disability/Age Employer.