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Training and Community Engagement Coordinator

Job in City of Rochester, Rochester, Monroe County, New York, 14602, USA
Listing for: Cdsadr
Apprenticeship/Internship position
Listed on 2025-12-18
Job specializations:
  • Management
    Education Administration, Professional Development
  • Education / Teaching
    Education Administration, Professional Development
Salary/Wage Range or Industry Benchmark: 22 - 24 USD Hourly USD 22.00 24.00 HOUR
Job Description & How to Apply Below
Location: City of Rochester

Training and Community Engagement Coordinator

Program:
Training and Community Engagement
Supervisor:
Director of Operations
Status:
Non-Exempt
Pay rate: $22 - $24 per hour based on experience and qualifications

The primary purpose of this job is to support the operation of the Center for Dispute Settlement’s Training and Community Engagement initiative. Under the direct supervision of the Director of Operations and in conformance with the policies and procedures set forth by the Board of Directors, the Training and Community Engagement Coordinator will manage the following functions and activities: design and coordinate in-service trainings;

design and coordinate trainings and contracts for the general public in the Center’s eight county service area; develop and maintain an active marketing and public relations campaign to promote the agency’s services in all eight counties; work collaboratively with the agency’s Racial Equity Leadership Committee (RELC) and Restorative Practices Committee (RPC) to plan community engagement strategies; manage the agency’s annual training calendar;

support staff, consultants and volunteers within the Training and Community Engagement arena. Maintain all social media sites including Facebook and Linked In. Create and distribute promotional material including the agency newsletter utilizing Constant Contact, Canva etc.


Essential Job Functions:

  • Review and update all core training material to keep it in compliance with state requirements;
  • Research and develop advanced trainings for agency staff and volunteers;
  • Develop and implement strategies for outreach, marketing and public relations of all training services;
  • Represent the agency in conducting presentations to outside groups and organizations;
  • Work closely with Directors to identify opportunities for contracts within the counties the agency serves;
  • Enter information into Case Load Manager as needed per program;
  • Manage volunteer and staff apprenticeship and mediator certification program;
  • Maintain and distribute the agency’s annual calendar of trainings, in-services and any fee-for-service activities;
  • Assist President/CEO and the Director of Operations in negotiating terms and preparing training contracts and service agreements;
  • Write proposals;
  • Maintain up-to-date files on projects, fee schedules, trainer pool and training inquiries;
  • Prepare and submit quarterly and annual reports on Training and Community Engagement activities;
  • Recruit, train and supervise consultant trainers through Training for Trainers, in-services and other activities;
  • Conduct and supervise trainings;
  • Obtain and maintain Center for Dispute Settlement mediator certification;
  • Attend and participate in agency staff meetings and activities;
  • Other duties as assigned
Requirements


Education:

Graduation from a recognized college or university with a Bachelor’s degree, plus at least five (5) year’s experience in a human service agency in the area of education, program development and training; or

We will consider an equivalent combination of education and experience in order to make equitable hiring decisions


Experience:

  • Demonstrates experience working with organizations, businesses and human service agencies in developing business relationships;
  • Proven outreach or marketing experience;
  • Familiarity with experiential training model, program design and curriculum research;
  • Knowledge of conflict resolution programs, policies, and procedures, including standards for confidentiality;


Qualifications:

  • Ability to communicate effectively orally and in writing;
  • Thorough knowledge of the history and theory of conflict management-dispute resolution principles and alternative dispute resolution processes;
  • Demonstrates effective community engagement skills
  • Embodies principles of diversity, equity, inclusion, and belonging (DEIB)
  • Planning, management and supervisory capacities;
  • Demonstrates leadership and group facilitation skills;
  • High degree of initiative, tact, integrity and diplomacy;
  • Strong organizational and time management abilities with proven ability to work independently;
  • Outstanding interpersonal abilities and professional image;
  • Knowledge of Windows, Microsoft Office, Excel, Publisher and basic computer technology;
  • Must be able to type a minimum of 35 wpm.
Apply



To apply , please send a cover letter, resume, and DEIB statement
* to Jose Cruzado, Director of Operations
, jcruzado


* A Diversity, Equity, Inclusion, and Belonging (DEIB) statement is a brief (1 page) essay in which to describe your values, goals, and accomplishments in advancing DEIB in the workplace and in your community.

Please refer to our agency DEIB statement, which can be found at the bottom of the About page on our website:https://(Use the "Apply for this Job" box below).?q=about

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