Sales Manager

2833 Ridge Road, West Bldg. 1, Unit 1C, Greece, NY 14626
• Prayus Group d.b.a Massage Envy

At the Massage Envy Greece franchise, we support you to be your best while you inspire a team of caring professionals to deliver an excellent experience that will help others feel their best.

As a Sales Manager, you are a Massage Envy brand ambassador and build / lead a team. You are passionate about living a healthy lifestyle through self-care and wellness, and excited about helping others by encouraging their potential. With guidance and support from the Operational Manager and Regional General Manager, you lead your team to CRUSH sales goals for yourself and the team.

As the expert on all of the benefits, features, and enhancements, you’re responsible for building lasting relationships with prospective and current members, ensuring they’re maximizing their Massage Envy experience. We invest in your development.

What makes Sales Managers at Massage Envy successful? Check out the top traits we’re looking for and see if you have the right mix.

• Competitive
• Confident
• Goal-oriented
• Proactive
• Team Player
• A sale driven, goal-oriented mindset

• Have management and sales experience , preferably in a personal service environment such as a spa, salon, or gym. Massage industry experience is a PLUS but not required
• Are natural leaders who can build relationships while motivating, coaching and supporting a team
• Can have tough conversations in a professional and constructive manner
• Can create a strong workplace culture where all employees feel valued and recognized, issues are resolved quickly and fairly, and everyone feels connected to the mission
• Develop, implement and track incentive programs
• Ideal candidate will be sales driven and have the ability to close the sale!

• Manage all operational aspects including driving memberships, promoting retail sales, guiding the team, overseeing inventory, ensuring compliance with all laws, etc.
• Strive for continuous growth by setting goals, prioritizing work and analyzing business performance
• Effectively resolve customer challenges while maintaining a safe and therapeutic environment
• Empower team members to improve and grow by setting clear expectations, providing ongoing training, and reviewing performance regularly
• Develop positive relationships and build confidence with employees, members, and guests

• Improve the sales systems, processes, and policies in support of the organization’s mission -- specifically, support better management reporting and communication, information flow and management/business process and organizational planning.
• Manage and increase the effectiveness and efficiency of the Wellness Consultants, through improvements to the function as well as coordination and increased communication across all functions.
• Play an active role to obtain sales operational excellence.
• Engage in the hiring process and disciplinary actions as necessary.
• Play a large role in the growth of the location’s Skin Care business – hiring, training, and coaching
• Consistently coach the Wellness Consultants and review sales performance on a regular basis
• Report to work/meetings consistently and on time; complete tasks correctly and on time or notify appropriate person with an alternate plan.
• Maintain confidentiality; listen to others without interrupting; keep emotions under control; react well under pressure
• Contribute to building a positive team spirit; ask for and offer help when needed.
• Able to deal with frequent change, delays, or unexpected events.
• Speak clearly and persuasively in positive or negative situations; get clarification; respond…