Head of Managed Services & Customer Experience
Listed on 2026-10-11
-
Management
Client Relationship Management
Com Tec Solutions is seeking a Director of Managed Services to lead the customer‑facing MSP organization, focusing on service delivery, operational performance, and profitability. You will drive automation, standardization, and growth across multiple external client engagements.
The role requires strong leadership, MSP expertise, and collaboration with Sales and executive teams to advance strategic initiatives and customer satisfaction.
Our organisation is growing, and we are hiring a Head of Managed Services & Customer Experience in City of Rochester, NY, United States.
This is a genuine position to take on the Head of Managed Services & Customer Experience role at Com Tec Solutions, LLC.
As a Head of Managed Services & Customer Experience, you will play an important part at Com Tec Solutions, LLC. in City of Rochester, NY, United States.
We invite applications for the Head of Managed Services & Customer Experience position located in City of Rochester, NY, United States.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).