Director , Admissions

Monroe Community College seeks an experienced and innovative leader to serve as the Director of Admissions. The Director will provide strategic leadership for new student recruitment, admissions operations, and onboarding, with responsibility for advancing the College's enrollment goals and strengthening the prospective student experience. The successful candidate will foster a culture of accountability, excellence, and continuous improvement and demonstrate a strong commitment to innovation and student success.

As a key member of the Enrollment Management Team, the Director uses data and technology to inform recruitment strategies and improve processes, and builds strong partnerships across the College and throughout the community. The Director will oversee a large and diverse staff, with assistance from two Associate Directors and one Assistant Director. The Director reports to the Associate Vice President of Enrollment Management.

Examples of

Duties & Responsibilities:

• The Director will lead new, transfer, and readmit student recruitment and enrollment strategies, in support of our Strategic Plan, our Strategic Enrollment Plan, and other initiatives.
• Provide leadership and oversight for the daily operations of the Admissions Office, fostering a collaborative, innovative, inclusive, and high-performing team culture.
• Recruit, hire, onboard, train, supervise, and evaluate admissions staff, ensuring continuous professional development, coaching, and implementation of best practices.
• Lead the development, implementation, and assessment of comprehensive recruitment and enrollment strategies to achieve institutional enrollment goals across all student populations, including first-time, transfer, adult, readmitted, international, and special population students.
• Direct the planning and execution of on-campus and off-campus recruitment initiatives and represent the College at recruitment and community outreach events.
• Develop and maintain strategic partnerships with high schools, school districts, community organizations, workforce development agencies, and other external stakeholders to strengthen recruitment pipelines and increase awareness of the College.
• Oversee enrollment communications for prospective, applicant, admitted, and enrolled students in collaboration with Marketing and other campus partners.
• Analyze admissions and enrollment data, monitor trends and outcomes, and recommend data-informed strategies to improve recruitment effectiveness and enrollment results; provide regular enrollment reports and annual goal achievement assessments.
• Ensure compliance with federal, state, and institutional admissions policies and regulations; develop and maintain admissions policies, procedures, and operational standards.
• Provide leadership for admissions technology systems, including the CRM and related recruitment and application processing tools, while promoting continuous process improvement and operational efficiency.
• Collaborate with academic departments, Financial Aid, Advising, Transfer Services, Workforce Development, and other campus partners to support enrollment growth, student success, and effective enrollment processes.
• Provide leadership and supervision for Orientation and First-Year Experience programs to support successful student transition and retention.
• Develop and manage the Admissions Office budget and resources to maximize operational effectiveness and support enrollment objectives.
• Communicate admissions initiatives, outcomes, and opportunities for collaboration with campus stakeholders through regular institutional updates.
• Maintain active engagement in professional organizations, SUNY initiatives, and professional development activities to advance innovative enrollment management practices and leadership development.
• Perform other related duties and special projects as assigned by the Associate Vice President for Enrollment Management.
• Adheres to the College Code of Conduct.
• Contributes to, supports, and maintains an equitable, inclusive, and collaborative College environment.
• Maintains technological competencies utilized by the College.
• Commits to the philosophy of a comprehensive community college.
• Commits to professional growth.
  
  This includes seeking ongoing training in diversity, equity, and inclusion to better serve students.

Required Qualifications:

• Earned a master's degree, or higher, in higher education, business, communication, or a related field from a regionally accredited higher education…