Community Engagement & Volunteer Coordinator

COMMUNITY ENGAGEMENT & VOLUNTEER COORDINATOR

Job Type: Full-time

Location:

Rochester, NY

Employment Type:

Full-Time
Department: DEI
Salary: $/hr.

As a regional agency of Catholic Charities of the Diocese of Rochester, Catholic Charities Family and Community Services (CCFCS), we walk with people when they are at their most vulnerable as they journey toward independence to reach their full human potential, advocate for those in need throughout all stages of life, and work in partnership with faith communities of all denominations and those committed to addressing local needs.

If you’re looking for an opportunity to express and explore your passion for helping others, then join a team that truly makes a difference DAILY in people’s lives. We are looking for empathetic, thoughtful candidates who have enthusiasm for helping people.

• Develop and implement strategies to engage community members and organizations.
  • Coordinate opportunities for staff to table, speak and be present at community events including health fairs, church and school events, community fairs, human services information sessions, and various awareness events for issues that impact clients of CCFCS (e.g., World AIDS Day, Inclusion Fair, SUD awareness events, etc.).
  • Field requests from staff and outside organizations and make recommendations to leadership for strategic participation in various outreach opportunities.
• Prepare culturally and linguistically appropriate materials for various engagements.
  • Assist and maintain relationships with community stakeholders, including local nonprofits, government agencies, and educational institutions.
  • Collect and analyze feedback from participation in community events to identify emerging community needs and recommend areas for improvement in communication of our services.
  • Assess the value of agency participation in various engagements.
• Event Planning and Management.
  • Assist in planning, coordinating, and executing community-focused events, agency-wide events, workshops, and forums.
  • Assist in managing logistics for events, including venue arrangements, marketing in cooperation with communications team, and scheduling.
  • Collaborate with vendors, partners, and community members to ensure successful events that foster engagement and connection.
  • Gather feedback and evaluate event success to inform future planning.
• Program Development and Support.
  • Assist in the development and implementation of community engagement programs aligned with the organization’s mission and goals.
  • Track and report on program participation, outcomes, and community impact.
  • Collect data from community engagement activities to inform program improvement and ensure alignment with community needs.
  • Collaborate with internal teams to align community engagement strategies with organizational goals and initiatives.
  • Engage staff in participating in internal and external events.
• Reporting and Evaluation.
  • Track and analyze metrics on community engagement activities, such as attendance, participation, and feedback.
  • Prepare reports on community engagement efforts and present findings for leadership.
  • Provide recommendations for improving community engagement strategies based on data and feedback.
• Administrative Support.
  • Maintain records of community partnerships, events, and outreach activities.
  • Assist in working within budgets related to community engagement programs and events.
  • Assist with administrative tasks, including scheduling meetings, preparing documents, and responding to community inquiries.
  • Maintain up-to-date professional knowledge through reading, workshops/trainings, and conferences, as appropriate.
  • Awareness of and active support of the Agency's Mission, Vision, Values, Services and Strategic Plan.
  • Other responsibilities as requested by the supervisor.

• Education: Bachelor’s Degree preferred.
• Experience: At least 3 years’ experience in a community or volunteer engagement capacity or related field; proficiency in Microsoft Suite.
• Experience working in a Human Services Field and/or multicultural environments is highly preferred.
• A combination of education and relevant experience may be considered.

• Competitive salary and 403b retirement plan
• Generous time off package and work-life balance
• Comprehensive benefits package
• Supportive and collaborative environment
• Opportunities for growth and development
• Intrinsic reward of truly making a difference in people’s lives

• Catholic Charities is committed to leveraging the talent of a diverse workforce to create great opportunities for our agency and our people. EOE/AA Disability/Vet