Registered Nurse

Registered Nurse, Clinical

Department:
Clinic

Position Type:
Full-Time

FLSA:
Non-Exempt

Base Pay Range: $35.43/hr – $51.00/hr

The Registered Nurse (RN) plays a critical role in supporting the Care Team POD model and managing nurse schedules to ensure efficient clinical operations. This role prioritizes patient-centered care, interdisciplinary collaboration, and proactive coordination to maintain continuity of care and optimize POD effectiveness.

• Maintain nurse schedules to ensure adequate coverage across the clinic.
• Administer treatments, injections, and immunizations.
• Coordinate care for patients by working with the interdisciplinary healthcare team.
• Adjust staffing in real time based on patient volume and acuity.
• Manage open triages and ensure timely resolution.
• Assess reasons for patient visits and direct (“jockey”) patients to the appropriate provider.
• Prepare and pend orders for provider review.
• Process prescription requests.
• Provide patient education on self-injection, new medications, treatments, or other care needs.

• Collaborate with providers, nurses, supportive services, and patient service representatives to maintain POD efficiency.
• Ensure continuity of care within the POD by monitoring patient needs and follow-ups.
• Handle open in-basket messages and coordinate appropriate interventions.
• Facilitate effective communication with other Care Team RNs to support seamless care transitions.
• Assist providers in delivering patient care.
• Explain procedures and treatments to patients to gain cooperation, understanding, and reduce apprehension.
• Aid providers during examinations and treatments.
• Observe patients, record significant reactions/conditions, and notify providers of reactions to drugs or treatments.
• Assist providers with written prescriptions, refills, pharmacy phone-ins, and medication list documentation.
• Perform duties of a Medical Office Assistant and/or Licensed Practical Nurse, including taking vitals, updating patient information, collecting samples, and performing tests such as EKGs.
• Participate in daily huddles and contribute to care coordination and quality improvement efforts.

• Current RN license in New York State.
• Minimum of 2 years of experience in outpatient or team-based care preferred.
• Strong organizational, multitasking, and communication skills.
• Proficiency in EMR systems (Epic experience a plus).
• Commitment to patient-centered care and continuous improvement.
• Ability to work collaboratively in a fast-paced environment.

• Current New York State Registered Nurse license required.
• Outpatient experience or team-based care experience preferred (2+ years).

• Respect and support patients, employees, and visitors with diverse lived experiences.
• Demonstrate commitment to the mission, vision, values, and behaviors of One Trillium.
• Maintain confidentiality of all patient, employee, proprietary, and protected information.
• Meet departmental performance standards and participate in audits and quality improvement plans.
• Participate in continuous improvement of job duties and work processes.
• Perform other duties as assigned.

While performing the duties of this role, the employee is required to stand, sit, walk, use hands to finger, handle, or feel; reach with hands and arms; talk and hear. The employee may occasionally need to stoop, bend, and lift or move up to 50 lbs. Specific vision requirements include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.

Trillium Health promotes Equal Employment Opportunity for all, respecting diverse backgrounds, cultures, races, ages, experiences, and opinions. Employees must meet department performance standards and participate in compliance audits, process improvement, and quality improvement plans.