Clinical Leader Practices - Eye Care

Job Title: Clinical Nurse Leader - Eye Care

Location: Reed Eye Associates - Pittsford (500 Kreag Road, Pittsford, NY 14534)

Hours Per Week: 40

Schedule: Monday‑Friday 8am‑5pm

As a Clinical Leader in Practices, your strong ability to lead and guide others serves as a valuable resource for staff, as well as facilitating patient care.

Our specially trained ophthalmologists and optometrists offer comprehensive vision exams and specialize in diagnosing and treating a variety of eye conditions, diseases, and problems. Using advanced diagnostic technologies and vision correction products, we are committed to improving your quality of life through enhanced vision.

• Works closely with the Practice Triad leadership team—lead physician, practice manager, and clinical leader—to run the day‑to‑day functions of the practice, resolving issues and concerns.
• Demonstrates an open communication style, consistent with the STAR behaviors and the mission/vision of the organization.
• Functions as the clinical resource for LPN, MOA, and clerical staff.
• Demonstrates the philosophy of rounding with purpose on patients, staff, and physicians in the practice, using key words at key times to identify issues. Ensures staff is rounding on patients, consistently using AIDET (Acknowledge, Introduce, Duration, Explanation, Thank You).
• Resolves any issue or concern at the time of rounding. Follows up any concerns with lead physician and nurse manager.
• Identifies and has knowledge of all high‑risk patients and ensures the plan of care is current.
• Recognizes staff for a job well done or for role modeling.
• Coaches staff privately when performance is below standard. Initiates counseling and/or assists with the disciplinary action process.
• Maintains an awareness of individual practice issues and resolves them professionally, consistent with implementing HR policies and holding staff accountable for their actions.
• Participates in the selection of new staff, working with the team to ensure the peer interview process is followed.
• Is fiscally responsible, participating with the leadership team in practice budget development and management.
• Responsible for the success of the practice pillar goals, working closely with the Triad leadership to achieve patient satisfaction, employee satisfaction, financial growth, and quality goals aligned with the organizational goals.
• Ensures the educational requirements of staff are obtained and maintained annually. Assures that any new change in practice is accompanied by staff competency.
• Mentors all new clinical staff and acts as an ongoing mentor to the practice staff.
• Completes the annual performance appraisal process for all direct reports, using feedback from the lead provider and other pertinent team members.
• Makes assignments based on the needs of patients and the competency of staff.
• Ensures all staff is working appropriately within their scope. Ensures the appropriate number of staff is available in the practice at all times; assigns and monitors lunch, break, and committee meeting coverage. Communicates any staffing overages or needs to the Nurse Manager.
• Evaluates staffing on a daily basis masas
• Maintains all regulatory compliance in the practice, preparing the staff for a constant state of readiness.
< HANDLES national patient safety goals and ensures that the(namespacerospection) team is well versed and practicing within those goals.
• Performs other duties as assigned.

• Associate’s degree in nursing required. Bachelor’s degree in Nursing preferred.
• Minimum of 2 years RN experience preferred.

AS:
Nursing (Required)

COA – Certified Ophthalmic Assistant – Joint Commission on Allied Health Personnel in Ophthalmology (JCAHPO)

Medium Work – Exerting 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to move objects;
Requires frequent walking, standing or squatting.

For disease‑specific care programs refer to the program specific requirements of the department for further specifications on…