Area Manager, Retail Retail & Store Manager

Overview

River Valley Holdings is a family-owned distribution company based in Syracuse, NY, serving retail customers across the northeastern United States. The River Valley family of companies distributes a wide range of specialty dry and frozen grocery items and consumable products out of warehouses in Syracuse, NY and New Holland, PA.

Base pay range: $60,000.00/yr - $75,000.00/yr

This position covers the Buffalo Market and Rochester Market. The Area Manager reports directly to the Field Operations Manager.

• Sales and Service:
  Uphold the highest level of service for both external customers and internal business partners; lead by example to empower employees to execute merchandising, in-stock, sales and marketing initiatives; ensure store conditions meet appearance, operational requirements and service expectations; provide feedback through store audits, communicate results, and follow up on action items; cover routes and offer extra sales support as needed to maintain service levels.
• Team Development:
  Recruit, select, and plan succession; develop employees to meet staffing requirements; travel with Retail Sales Representatives to coach, train and set goals; manage time effectively for route travel and store activities; complete biannual performance appraisals and provide ongoing feedback for improvement.
• Business Management:
  Meet budgets and goals for frozen and specialty sales; manage store-level shrink and expenses; visit stores regularly to evaluate performance and provide market status updates; conduct monthly conference calls with retail sales representatives/merchandisers; ensure policy compliance and fair, consistent training; address store-level concerns and maintain ethics and integrity; perform additional duties as required.

• 5 years of grocery and/or specialty foods industry experience
• Ability to travel and work varied shifts to cover stores within the assigned territory
• Strong organizational and time management skills
• Ability to work independently and lead a team
• Effective communication, follow up and active listening skills
• Strong managerial and interpersonal skills
• Strong verbal, written and analytical skills

• Flexible Paid Time Off
• Health, prescription, and dental insurance
• Life and disability insurance
• Supplemental insurances
• 401(k) with company match
• Company phone provided
• Annual Bonus Program
• Employee assistance program
• Employee purchase program

River Valley Holdings is an Equal Opportunity Employer (EOE)