Counter Sales Representative

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Regular Full Time Rochester, Rochester, NY, US

Salary Range: $19.00 To $21.00 Hourly

Kovalsky-Carr Electric Supply Co. has been a trusted electrical distributor since 1921. Acquired by United Electric Supply Co., in 2024, we are 100% employee-owned and pride ourselves on delivering outstanding customer service to the commercial, residential and industrial industries. Headquartered in New Castle, Delaware, United Electric Supply offers a range of products and services including lighting, wire/cable/conduit, distribution and control, data communications, electro-mechanical, and energy solutions.

We are seeking a customer-focused and detail-oriented Counter Sales Representative to join our team. In this role, you will be the first point of contact for customers, assisting with product inquiries, in-person order processing, and providing expert product advice. Strong communication skills and the ability to build customer relationships are essential for success. This position also involves maintaining a clean, organized counter area, managing inventory levels, and supporting the overall goals of the sales team.

• Verify shipment of goods received from branch transfers and packing slips.
• Organize and stock warehouse shelves with incoming materials and supplies.
• Maintain clean, orderly, and safe stock area.
• Participate in the Cycle Counting efforts at the branch.
• Provide insightful, accurate, detailed information to our customers questions or problems. Always greet customers at the sales counter or through incoming telephone calls.
• Responsible for pricing, recommending, and selling appropriate products to our customers as well as quoting jobs and bids on material.
• Efficiently collect requested material from the shelves, ensuring it correctly aligns with the customer’s application and order.
• Assist with pulling materials for transfers to other branches, phone orders, and orders to be delivered when needed or requested.
• Ensure the counter area is kept clean, orderly and safe.
• Solve customer problems tactfully and promptly.
• Awareness of all new product information and promotions through vendor - and company-sponsored Lunch and Learns, upon availability.
• Meet or exceed sales budget by proactively seeking new business and participating in selling programs and promotions.
• Work closely with all internal departments, combining individual efforts to better serve the customer.

• May be required to operate powered industrial trucks.
• Must be able to lift 50 lbs. several times a day, bend, twist, and climb.
• Adhere to all United Electric health, safety, and environmental policies.
• Act in a safe and positive manner always, ensure that those around you do not put themselves or others r personal safety is your responsibility.
• Complete an accident/Incident report for any safety and/or health infractions that occur or witnessed.

• Adhere to all United Electric health, safety, and environmental policies.
• Act in a safe and positive manner always, ensure that those around you do not put themselves or others r personal safety is your responsibility.
• Complete an accident/Incident report for any safety and/or health infractions that occurs or are witnessed.
• Support all United Electric health, safety, and environmental policies for all employees within your branch.

• Excellent interpersonal and communication skills – both written and verbal.
• Ability to effectively handle multiple tasks and collaborate within a multi-functional team.
• Detail oriented, organized, consistent and tenacious.
• A team player – work together with others to accomplish common goals of company .
• Organized with strong time management skills.
• Ability to learn our ERP system.
• Industry product knowledge beneficial .
• Self-motivated and self-starter.
• Minimum High School Diploma.
• Customer Service Training/Experience is preferred
• Health, Dental, and Vision Insurance
• Disability Insurance and Life Insurance
• 401(K) and Stock Ownership
• Paid Vacation and holidays
• Educational Benefits
• Wellness Programs
• Work/Life Balance
• Eligible for Commission

We are an equal employment opportunity employer.