Business Development Manager

At American Packaging Corporation (APC), you’ll find the packaging career you’ve been looking for. With competitive salaries, excellent benefits, 401(k) plans and tuition reimbursement programs, we nurture our employees while advancing and promoting diversity and inclusion. As the leading flexible packaging converter in North America for over a century, APC’s longstanding success is fueled from the inside out. We’re constantly seeking to improve our internal operations and were named a “Best of the Best” in the Best workplaces in the America’s awards for 12 years in a row.

It’s how and why we engage the best and brightest talent to continue propelling our shared success into the future.

LOCATION: Rochester, NY

The Business Development Manager primarily acts as the link between the APC sales force and the Divisions to obtain a satisfactory product that meets the customer’s needs. In this liaison role, the Business Development Manager supports the sales force in developing new business and maintaining existing business.

include the following, as well as other duties as assigned.

• Manage and Oversee all Pricing & Bid activities including, analysis, pricing, leading review meetings, bid submittal, including trial activities.
• Works with sales, Technical, ops team and the customer to identify, monitor, drive and Maintain NBO process.
• Participate in annual sale budgeting process.
• Critical in the review and negotiating of all customer contracts.
• Oversees and manages House accounts, Brokers and commissions.
• New Business Development
• In conjunction with the Sales force/management, or independently, determine new, profitable target markets and new business at existing customers.
• Establish and support a competitive pricing strategy.
• Determine whether or not opportunities fit our strategy, plan, and capabilities.
• Manager Sales/Customer Service function. Handle complaint and rework issues with customers and internal personnel. Manage customer service issues, including terms of sale. Oversee Customer Service Specialists and Customer Account Specialists.
• Coordinate product development efforts along with the Technical Group - trials and "have ready dates" in a timely manner - the pricing for trials and new business.
• Obtain customer buy-in of all trials.
• Follow up with sales on all new opportunities. Determine how and why order was/was not placed. Analyze the information as it relates to customer, market, competition, structure, and any other pertinent information.
• Analyze business success/effectiveness of trial program.
• Analyze job costs to drive sound business decisions.
• Assist Operations Manager in sales and customer presentations.
• Educate APC sales force on market influences (i.e., competitor activity, new technologies, raw materials, etc.)
• Assist Division and Corporate purchasing in determining competitive pricing of Raw Materials and establishing volume incentives/rebates etc. to make APC more competitive in the market.
• Business travel required.

Directly supervises the Pricing Group.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Bachelor’s degree from a four-year college and sever years related experience and/or training.
• Previous manufacturing experience preferred, but not necessary.
• Acceptable prior work history

Ability to read, analyze, and interpret the most…