Security Alarm Technician

Location

This position is 100%
onsite and reports to either our Rochester or Buffalo locations with regional travel to client job sites.

Join an Award-Winning Team:
Eastern Security Services , proudly recognized as one of Central New York’s Best Places to Work and the 2023 Family Business Leader of the Year, is seeking motivated and skilled individuals to join our elite installation team in the Syracuse area! As an Installation Technician
, you will play a vital role in protecting people, property, and assets by installing, testing, and servicing advanced security and life safety systems. These include intrusion detection, fire alarm systems, video surveillance, access control, intercom, mobile surveillance trailers, and weapons detection systems. If you are tech-savvy, adaptable, and eager to grow, we want YOU to be part of our team!

At Eastern Security Services
, we work with cutting‑edge technology and foster a people‑first company culture of continuous learning and excellence.

$25 per hour - $40 per hour

• Travel to residential and commercial customer locations in the Syracuse area and surrounding regions to perform installations and service work
• Run wiring, mount devices, and install a variety of systems, including intrusion alarms, fire alarms, video surveillance, access control, and intercom systems
• Ensure every installation meets high‑quality standards through thorough testing and calibration
• Talk over, upgrade, or seamlessly integrate with existing security systems
• Deliver exceptional customer service by offering clear explanations, troubleshooting issues, and occasionally providing training on how to use their systems effectively
• Set up mobile and desktop applications for system monitoring and management

• Comfortable working outdoors – occasionally in the rain or snow
• Comfortable working from heights on ladders or aerial lifts, or in small spaces
• Self‑motivated to learn new technology
• Must maintain a clean, professional image with external and internal customers
• Ability to travel as required
• Ability to work overtime as required and participate in on‑call schedule after six months
• Excellent communication (verbal and written) and interpersonal skills
• Must possess and maintain a clear driver’s license and safe driving record

• Two (2) year Associate Degree
• Previous alarm installation and service experience
• OSHA 10 or OSHA 30

• Comprehensive Benefits Package: medical, dental, vision, and life insurance, employee assistance program, 401(k) with company matching, and more
• 3 Weeks of PTO during first full year of employment – including vacation, sick/personal leave, paid holidays and floating holidays
• Industry‑leading pay with monthly bonus opportunities and annual performance reviews
• Company vehicle, gas card, phone, and laptop
• Paid on‑the‑job training
• An open door to management – you are ALWAYS heard and respected!
• Commitment to maintaining a safe and supportive work environment

• All requirements are subject to possible modification to reasonably accommodate individuals with disabilities.
• This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job‑related instructions and to perform any other job‑related duties requested by their supervisor.
• This document does not create an employment contract, implied or otherwise, other than an “at will” employment relationship.