Service Technician

Company: Flow Control Group

About Us:
Flow Control Group (FCG) is a leading provider of fluid handling, process, and industrial automation solutions across North America. We are a 100% employee-owned organization made up of over 2,000 team members and 95+ entrepreneurial brands-each empowered to think big, move fast, and bring innovative ideas to life. Our ownership mindset fuels a culture of pride, accountability, and exceptional customer service.

At FCG, we believe in the power of partnership and entrepreneurship. We work collaboratively across our brands to drive growth, unlock new opportunities, and deliver real impact for our customers. This unique model allows us to combine local expertise with national strength, creating a dynamic environment where creativity meets practicality.

Visit our website:

Job Summary:

We are seeking a skilled Field Service Technician to join our team. The ideal candidate will be responsible for on-site troubleshooting, repair, maintenance, and installation of pumps and instrumentation equipment. This role requires strong mechanical and electrical skills, along with the ability to work independently and provide excellent customer service.

Key Responsibilities:

• Perform installation, maintenance, troubleshooting, and repair of various types of pumps (centrifugal, positive displacement, submersible, etc.) and related equipment.

• Conduct inspections, calibrations, and servicing of instrumentation and control systems associated with pump operations.

• Diagnose and resolve mechanical and electrical issues in pump systems, control panels, and sensors.

• Read and interpret schematics, technical manuals, and engineering drawings to diagnose problems.

• Conduct field testing and performance evaluations of pumps and instrumentation.

• Provide recommendations for system improvements and upgrades based on findings.

• Document service and maintenance activities, ensuring accurate records are maintained.

• Communicate effectively with customers regarding service work, findings, and recommendations.

• Follow safety protocols and company procedures while working on-site.

• Assist in training customers on proper operation and maintenance of pump systems and instrumentation.

Qualifications & Requirements:

• High school diploma or equivalent; technical or trade school certification in mechanical, electrical, or instrumentation fields preferred.

• 2+ years of experience in pump maintenance, repair, or a related field.

• Knowledge of various pump types and instrumentation, including flow meters, pressure sensors, and control systems.

• Strong mechanical, electrical, and troubleshooting skills.

• Ability to read blueprints, schematics, and wiring diagrams.

• Experience with PLCs and control systems is a plus.

• Excellent problem-solving skills and attention to detail.

• Strong communication and customer service skills.

• Ability to work independently and travel to customer sites as needed.

• Valid driver's license and clean driving record.

• Ability to obtain a DOT license.

• Ability to lift heavy equipment and work in various field conditions.

#flowcontrolgroup

#FCG-h

#manycompaniesoneteam

#FCGcareers#flowcontrolgroup

Why Build a Career with Us?

Everyone's an Owner of the Company:
Because every team member contributes to Flow Control Group's success, everyone has the benefits of ownership! Flow Control Group has a broad-based employee ownership program extended to every employee within our portfolio companies.

Competitive Benefits:
Enjoy an attractive benefits package that includes Medical, Dental and Vision insurance (among other plans), competitive 401(k) matching program, career growth opportunities, employee referral program, paid time off and holidays, as well as parental leave.

Training: FCG University learning and training platform available to all employees offering over 80k courses.

Career Growth Opportunities:
At Flow Control Group, we are committed to your professional development. With a vast network of over 100 brands across North America, we provide unparalleled opportunities for growth and advancement. Whether you're just starting your career or looking to take it to the next level, we offer custom training programs, mentorship, and a supportive environment to help you achieve your goals.

Join us and be part of a dynamic team where your contributions make a real impact.

Equal Opportunity

Employer:

Flow Control Group is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other legally protected characteristics.