Case Manager

The hours are as follows:
Monday, Tuesday, Thursday and Friday- 9am-5pm, Wednesday- 11am-7pm

OVERVIEW:

The Chrysalis House Case Manager will be assigned pregnant or parenting clients from both the residential and non-residential tracks of the Transitional Living Program. This position will provide intensive case management, including basic and independent living skills assessment, training, referrals, and other supports as needed, as well as assist in implementing the parenting training and engagement across the TLP Program. This is a (12) twelve-month, full-time position.

EXAMPLE OF DUTIES:

• Develop, coordinate and facilitate parenting skills curricula, incorporating CYS philosophy and effective teaching approaches;
  • Curriculum development
  • Implementation oversight
  • Documentation
  • Impact measurement
  • Quality assurance
  • Staff training
• Crisis intervention and response;
• Outreach, Screening, Intake and Assessment;
• Coordination, development, implementation, ongoing assessment of client's case management needs, service and plans;
• Referral readiness, information and facilitation;
• Case specific youth advocacy;
• Transporting program participants, as required and consistent with agency policies;
• Other duties as assigned.

ESSENTIAL FUNCTIONS INCLUDE:

• Is able to manage the environment in order to provide a safe and supportive residential program through mediation, role-modeling and positive interaction with Chrysalis House residents;
• Possesses sound problem solving and decision-making skills;
• Maintains clear professional boundaries;
• Is able to work evening hours and weekends;
• Understands and promotes strength-based service delivery (youth leadership, asset development);
• Is skilled in case management techniques and interventions;
• Is familiar with the homeless/runaway youth service system and community resources;
• Maintains accurate and up to date client records; and

EMPLOYMENT GUIDELINES:

Candidate must:

• Adhere to ethical conduct
• Demonstrate professionalism i.e., timely, dependable, responsible, flexible
• Be non-judgmental and respectful
• Model principles of inclusion and tolerance
• Be youth centered and positive
• Be family friendly
• Establish effective working relationships with supervisor and co-workers
• Develop positive relationships with all key stakeholders
• Have strong literacy skills (i.e., reading, writing, comprehension)
• Have excellent communication skills (verbal and written)
• Conduct research and apply best-practices and evaluation methods
• Effectively promote knowledge and skill development and positive behaviors
• Provide leadership and/or work independently as requested

Candidate must possess significant knowledge of -

• Adolescent development including: positive youth development, asset development, risk reduction and protective factors
• Youth serving systems
• Community resources
• Client advocacy

CULTURAL SENSITIVITY:

The Center delivers services to youth and families from many racial, ethnic, cultural, social and life style groups. We value differences in people and strive to understand diverse cultures, ethnic origins, sexual orientations, abilities and beliefs. To this end, all staff are required to attend professional development trainings and to continually enhance their understanding of cultural diversity.

Staff are expected to respect and honor cultural and human diversity. The annual
Performance Appraisal
provides an opportunity for staff to evaluate how they are integrating culturally competent practices into

their everyday work.

QUALIFICATIONS:

A minimum of a Bachelor's degree in human services, education or a related field; and (3) three years' experience or an equivalent combination of education, employment and life experience. A Master's degree is preferred.

In addition to the above, it is
mandatory
that candidates meet the following criteria prior to hire:

• Authorization for the agency to obtain driving record information
• Proof of a satisfactory physical exam within the last 12 months including a PPD and annually thereafter.
• A valid driver's license
• Regular access to a motor vehicle
• Automobile insurance at the level of $100,000 per person/$300,000 per accident Bodily Injury and $50,000 Property Damage

PHYSICAL REQUIREMENTS:

Candidates must be able to be autonomously mobile in order to provide the required services.

COMPUTER SKILLS RECOMMENDED:

Program

Skill Level

Microsoft Office

Advanced

Internet Explorer

Advanced

The Center for Youth provides equal opportunities for employment,