Residential Associate

RESIDENTIAL ASSOCIATE I

Join to apply for the RESIDENTIAL ASSOCIATE I role at Catholic Charities of the Diocese of Rochester.

Employment Type: Full-time;
Schedule: Sun‑Thurs 4:00 pm‑12:00 am;
Salary: $19.25‑$19.75 per hour, plus $0.75 increase upon Med Certification.

Under general supervision, provide a safe, therapeutic environment for residents through medication management, recreation, and facility management in addition to other residential activities. Maintain confidentiality and ethical standards as identified by the NYS OASAS and other governing bodies. Effectively support ongoing and collaborative communication among program staff, adhering to agency protocols and ensuring a trauma‑informed care environment.

• Monitors residents to assure a safe therapeutic environment.
• Cover nonclinical psycho educational groups as needed.
• Observes peer‑led activities.
• Provides transportation when needed.
• Conducts room and personal belonging searches to ensure the safety of the environment and program participants.
• Conducts urine toxicology screens as scheduled or randomly if needed while practicing universal precautions.
• Provides conflict management to residents as needed.
• Supervises the preparation of meals by clients to assure sanitation, safety & nutritional standards are met satisfactorily. Required to complete L2 certification.
• Maintains cleanliness of facility, including assigning chores, cleanup tasks and doing necessary follow‑up to ensure satisfactory completion.
• Debriefs relevant information to incoming employees during shift exchange; conducts visible rounds to ensure all residents are accounted for and the environment is safe at beginning and end of each shift.
• Carries out emergency procedures to ensure the safety of residents and staff when required. Notifies Residence Manager of any emergency situations immediately.
• Conducts monthly fire drills.
• Engages security system.
• Provides medication observation and monitoring utilizing established protocols in absence of LPN coverage.
• Completes and maintains all necessary documentation in compliance with the agency and appropriate regulatory standards.
• Enters shift notes into electronic client record database per each scheduled shift.
• Completes group notes into electronic client record database by the end of each shift.
• Completes incident reports, documenting any unusual incidents or situations as needed.
• Awareness and active support of the Agency's Mission, Vision, Values and Strategic Plan. Including, but not limited to, supporting the Agency's Core Competency initiatives of being Collaborative and Community Focused, Innovative and Entrepreneurial, and Culturally Competent and Diverse.

• Minimum of High School Diploma or GED required. Associate’s degree in human services or related field preferred.
• Valid and clean NYS Driver’s License.
  
  Experience:
  
  Two years of experience in the human services field, crisis intervention, residential setting, or emergency services. Knowledge of homeless client issues preferred. Experience with conflict resolution techniques preferred.

A relevant combination of education and experience will be considered.

• Competitive salary and 403(b) retirement plan
• Generous time off package and work‑life balance
• Comprehensive benefits package
• Supportive and collaborative environment
• Opportunities for growth and development
• Intrinsic reward of truly making a difference in people's lives

Catholic Charities is committed to leveraging the talent of a diverse workforce to create great opportunities for our agency and our people. EOE/AA Disability/Vet.