Public Safety Officer

Public Safety Officer

Make a difference in a family's life! Volunteers of America Upstate New York offers safe housing and support to homeless and low‑income families, addressing homelessness, addiction, incarceration, and poverty.

• Conduct monitoring activities for Residential Reentry Center residents and former residents on home confinement.
• Ensure the protection and safety of residents, staff, and the site.
• Maintain resident confidentiality at all times and keep records in accordance with regulatory agencies and VOA guidelines.
• Monitor internal and external activities of the facility and program.
• Help residents understand and follow policies and program rules.
• Complete check‑in and check‑out processes for residents entering or leaving the facility.
• Conduct security checks, breathalyzers and urine screens as required.
• Answer agency phones.
• Report any issues or concerns to supervisor in accordance with divisional guidelines.
• Model agency values and core expectations.
• Complete standard reports, paperwork and data entry as requested or required.
• Other duties as directed.

• Ability to learn and apply interpersonal and crisis management skills.
• Ability to learn and implement safe evacuation and disaster procedures.
• Ability to exhibit a calming presence and interact in a polite, courteous, professional manner.
• Ability to lift and carry heavy objects up to 50 lbs unassisted safely and carefully.
• Ability to pass a Federal Bureau of Prisons background check.
• Ability to obtain first aid and CPR certification.
• Valid NY State Identification.

• Competitive Pay
• Paid Time Off
• Health, Dental, Vision Insurance
• Company‑Paid Life & LTD Insurance
• 403(b) & more!

Volunteers of America is an equal‑opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with a disability.