Inventory & Logistics Specialist

The Inventory & Logistics Specialist independently performs warehouse, shipping, receiving, inventory, and logistics activities while maintaining the accuracy of physical and system inventory. In addition to executing daily warehouse responsibilities, the Specialist investigates inventory discrepancies, processes returns and non-routine transactions, resolves shipping and receiving issues, and determines appropriate next steps within established procedures.

• Pull, verify, pack, and ship service parts, consumable materials, ink, and other customer orders accurately and on schedule.
• Process small package, and LTL shipments and complete required shipping documentation.
• Receive incoming shipments; verify quantities and material condition against packing slips, purchase orders, and other supporting documentation.
• Label, store, and route inbound materials to the appropriate inventory or staging locations.
• Load, unload, and move printers, materials, crates, and equipment using forklifts and other material-handling equipment.
• Independently complete shipping, receiving, transfer, adjustment, and return transactions in Sage and related systems.
• Perform routine cycle counts, research count variances, and support inventory audits.
• Investigate discrepancies between physical inventory, system records, and supporting documentation.
• Research transaction errors, missing materials, and shipping or receiving issues and determine corrective action within established procedures.
• Independently identify and process incoming returns, warranty items, unused materials, and repairable materials.
• Prepare accurate return documentation and coordinate with internal teams to support timely resolution.
• Handle non-routine shipping and receiving issues and coordinate with carriers, delivery drivers, Service, Operations, and other stakeholders.
• Determine when an issue can be corrected independently and when management or another function must be involved.
• Provide process guidance to less-experienced employees as needed.
• Organize and maintain inventory locations, including accurate labeling and proper stock placement.
• Support customer and service needs by staging parts, ink, printheads, printers, and other materials as requested.
• Maintain a clean, safe, and organized warehouse and shipping area and follow established safety procedures.
• Perform other related warehouse, inventory, and logistics duties as assigned.

• 2-4 years of relevant inventory, warehouse, logistics, shipping, or receiving experience preferred.
• Demonstrated proficiency with ERP or inventory systems;
  Sage/MAS experience preferred.
• Working knowledge of UPS World Ship, Fed Ex Ship Manager, or similar shipping platforms preferred.
• Demonstrated ability to investigate and resolve inventory, transaction, shipping, and receiving discrepancies.
• Strong attention to detail, sound judgment, and commitment to inventory accuracy.
• Ability to prioritize work, adapt to changing requirements, and manage multiple shipping and inventory needs.
• Effective verbal and written communication skills with internal and external customers.
• Forklift certification or ability to obtain certification.
• High school diploma or GED preferred.

• Ability to safely push, pull, and/or lift 50 pounds or more during the workday.
• Ability to stand, walk, bend, reach, and work on one's feet throughout the workday.
• Ability to safely operate warehouse and material-handling equipment.

• Monday through Friday; hours may vary based on operational requirements.
• Overtime and participation in after-hours coverage may be required as business needs dictate.

This job description describes the general nature and level of work performed. It is not intended to be an exhaustive list of all duties, responsibilities, or qualifications. Responsibilities may change based on business needs.