Associate Analyst, ICQA Shortage Control

Associate Analyst, ICQA Shortage Control

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Our values start with our people, join a team that values you!

Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting treasure hunt experience.

As Part Of Our Team, You Will Experience

• Success. Our winning team pursues excellence while learning and evolving
• Career growth. We develop industry leading talent because Ross grows when our people grow
• Teamwork. We work together to solve the hard problems and find the right solution
• Our commitment to Diversity, Equality & Inclusion, and our community. We celebrate the backgrounds, identities, and ideas of those who work and shop with us because our differences make us stronger. We strive to be a positive force in our community.

Our Corporate headquarters are in Dublin, CA, we have 3 buying offices in key markets in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide. With 2023 revenues of $20.4 billion, we are a Fortune 500 company who is committed to providing an inclusive work environment with continuous learning opportunities and development for our teams.

The Associate Analyst, Inventory Control & Quality Assurance Shortage Control position is responsible for supporting all inventory control indicators, transactions, and quality control metrics pertaining to shrink and shortage for the supply chain network. The Associate Analyst will research and provide data analysis to support preventing shrink. This position will partner and collaborate with the executive team, merchants, ICQA team, managers, and senior business analysts.

• Research and provide data analysis to support preventing shrink. Identify areas of opportunities related to high shrink. This may include but is not limited to, understanding complex shrink opportunities, purchase orders, over receipts, and open quantities with shortage opportunities
• Present data in charts, graphs, and tables (to give visual representation to trends)
• Partner with multiple departments in resolving problems as requested and communicate research/resolutions
• Actively collaborate with Operations and provide data to help prevent and recover shrink
• Research and recommend alternative actions, procedural updates, audits and potential system updates
• Provide consistent level of internal and external customer service
• Conduct ad hoc analysis and special requests as assigned by management

• Analysis and Judgement
• Collaboration
• Communication
• Planning
• Organization
• Detail-Oriented

• 2 years of Inventory Control & Quality Assurance or analyst experience preferred
• College degree or equivalent work experience
• Ability to import, clean, transform, validate, and/or model data to aid in the decision-making process
• Advanced experience in MS Excel, MS Access, and VBA (or similar coding languages VB, C#, or C++)
• SQL + query capability preferred
• Strong communication skills both oral and written, to all levels of the organization
• Ability to interact professionally with all levels within the organization
• Sense of urgency in responding to needs of Associates and Managers
• Ability to coordinate and engage with different teams across the network to accomplish projects
• Attention to detail and ability to work with a high level of accuracy
• Knowledge of Distribution Center processes with some knowledge of DC reports preferred
• Ability to read, speak and understand written instructions in English

• Must be able to lift up to 50 pounds as needed throughout shift
• Job requires ability to work in an office environment, primarily on a computer
• Requires sitting, standing, walking, reaching, hearing, talking on the telephone, attending in-person meetings, typing, handling objects with hands, and working with paper/files, etc.
• Consi…