Mortgage Loan Officer

Overview

Responsible for soliciting, negotiating, and assisting in coordinating the closing of routine mortgage loans. Examines, evaluates, and recommends approval of loan packages. Promotes the bank’s residential mortgage business growth and cross-selling opportunities. The majority of time is spent out of banking offices.

• Demonstrate knowledge of Bank mortgage loan products and services.
• Follow bank policies and procedures, security guidelines, and comply with all federal, state and local regulations. Coordinate with legal counsel and bank operating departments to ensure adherence to laws and regulations related to new and/or revised bank products and services.
• Familiarize yourself with underwriting guidelines for all of the Bank's investors and programs.
• Support the Bank's CRA and Fair Lending initiatives.
• Interview loan applicants and request required information for determining a credit decision.
• Compile loan packages and facilitate negotiation of loan structures with applicants, including fees, loan repayment options, and other credit terms.
• Conduct credit analysis to support granting loan approval within guidelines from approving officer and/or outsourced investor guidelines.
• Identify and analyze potential loan markets to develop mortgage loan prospects.
• Promote business for the Bank by maintaining good customer relations and referring customers to appropriate staff for new services using Bank-endorsed techniques and processes.
• Address customer problems to achieve resolution and serve as primary contact for mortgage loan product inquiries, rates, procedures, etc.
• Engage in marketing efforts with realtors, builders, and others to obtain new business, including realtor open houses, after-hours meetings, and outreach during evenings and weekends as requested by realtors.

• Bachelor's degree, or at least 3 years of related experience, or an equivalent combination of education and experience.
• Effective oral and written communication skills.
• Effective interviewing skills.
• Ability to speak effectively before groups.
• Ability to compute basic to moderately complex math calculations.
• Basic problem-solving and analytical skills. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
• Proficiency in using personal computers and office products (e.g., Word, Excel).
• Excellent customer service and interpersonal skills.
• Ability to work independently and be a self-starter who is goal- and results-oriented.

Must be licensed with NMLS prior to hire or before any mortgage loan applications may be taken.

• Seniority level:
  Entry level
• Employment type:
  
  Full-time
• Job function:
  Finance and Sales
• Industries:
  Banking, Financial Services, and Investment Banking