EMS Resource Controller

The EMS Resource Controller is an essential position accountable for coordinating and managing the dynamic deployment of personnel and resources to assure provision of high performance emergency medical services throughout York County. It is the expectation that the EMS Resource Controller will exemplify the highest professional standards and continuously fosters an enriching, supportive and dynamic team environment.

• Managing dynamic deployment of system resources
• Coordinating unit response to emergency/non-emergency calls in conjunction with York County Communications Center Staff
• Assisting with changes to daily schedule, filling vacant shifts
• Assisting District Chiefs with daily reporting tasks, including verifying completion of patient care reports, daily logs, etc.
• Coordinating with Assistant Chief of Fleet and Technology to manage spare unit logs, vehicle swaps, and addressing real time vehicle maintenance issues.
• Performs related duties as required.

• Required:
  • Education:
    
    Associate's degree (A.
    
    A.) or equivalent from two-year college or technical school or equivalent combination of education and experience
  • Experience:
    
    At least three years full time experience as a 911 EMS provider or at least 2 years full time experience as a 911 dispatcher
  • Licensure/Certification:
    • Valid South Carolina or North Carolina Driver’s License
    • AHA BLS Healthcare Provider, must be obtained within 7 days of hire
    • Must obtain SC EMT or EMD within one year of hire
    • Nationally Registered EMT certification within one year of employment (if EMT certified) or Emergency Medical Dispatch (EMD) certified
    • PALS or PEPP required within orientation period
• Preferred:
  • Education:
  • Experience:
    
    Emergency Medical Dispatch (EMD) certification
  • Licensure/Certification:
    • NIMS compliant with Incident Command/Incident Management in the following within two years
      • 100, 200, 300, 400, 700, 800

Piedmont Medical Center Hospital is committed to providing exceptional patient care in a supportive and collaborative environment. As a member of our team, you will have the opportunity to work with advanced technology and be part of a healthcare community dedicated to making a positive impact on the lives of our patients.

At Piedmont Medical Center, we understand that our greatest asset is our dedicated team of professionals. That’s why we offer more than a job – we provide a comprehensive benefit package that prioritizes your health, professional development, and work‑life balance. The available plans and programs include:

• Medical, dental, vision, and life insurance
• 401(k) retirement savings plan with employer match
• Generous paid time off
• Career development and continuing education opportunities
• Health savings accounts, healthcare & dependent flexible spending accounts
• Employee Assistance program, Employee discount program
• Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, auto & home insurance

Note
:
Eligibility for benefits may vary by location and is determined by employment status

Piedmont Medical Center (PMC) has served the community of York County and beyond for more than 30 years. Piedmont Medical Center Rock Hill is a 288-bed facility that has advanced equipment and experienced healthcare staff catering to the diverse needs of the community it serves. Services include preventive care, advanced heart and stroke care, maternity care and a Level III NICU.

Piedmont Medical Center - Fort Mill opened in 2022 with 100-beds, advanced technology and a compassionate care team. The new hospital features a 24/7 Emergency Department, Intensive Care Unit, Medical/Surgical Unit, and a wide array of Surgical Services and Women's Services.
PMC has been recognized for its elite level of safety by being awarded the Leapfrog Groups “A” Hospital Safety Score and the Certified Zero Harm Award by SCHA (South Carolina Hospital Association) in collaboration with South Carolinas DHEC. The Cardiac Care program at PMC provides quality care and was designated as a Blue Distinction Center for Cardiac Care by Blue Cross Blue Shield and a Nationally Certified Cardiac Rehabilitation Program by the American Association of Cardiovascular and Pulmonary Rehabilitation.

At Piedmont Medical Center, you can grow your career skills and be a vital member of our team dedicated to improving the health of the community. Join our team!

• Job Identification
• Job Category Nursing
• Posting Date 12/05/2025, 06:03 PM
• Degree Level Associate's Degree/College Diploma (±13 years)
• Job Schedule Full time
• Job Shift Rotating
• Locations Piedmont Medical Center (On-site)