Senior System Engineer

POSITION SUMMARY

Responsibilities include providing technical solutions to colleagues in all phases of the client relationship. The candidate will be providing advanced infrastructure support for the Riskonnect client infrastructure. This would include but is not limited to Riskonnect application, Clearsight application and internal solutions necessary to support our clients.

Provide advanced application support for technologies used within Riskonnect. These would include, but are not limited to Windows Server 2012 - 2019 server configuration,  platform support, IBM Cognos, Domo as well as other emerging technologies for security and identity management.

• Security Audits:
• Contribute technical documentation for SSAE
  18, SOC2 and ISO
  27001 audit preparation
• Continually review/update procedures for audit compliance
• Develop and maintain architecture documentation for organization infrastructure

• Ansible;
  Enterprise Backup; ;
  Windows Server OS ;
  Okta;
  Zoho
• Active Directory/Group Policy
• AWS/Azure
• Terraform
• IBM Cognos
• Kaseya
• Linux–Redhat
• Power Shell/VBScripting
• Batch File Programming
• Storage (EMC)
• IT Operations Deployments/Patching/Maintenance
• New Relic
• Zscaler
• FTP
• SMTP server configuration
• Jenkins
• Networking–load balancer technologies

• Expertise in troubleshooting system application issues
• Advanced troubleshooting methodology
• Attention to detail in technical documentation writing

• 2+ Years experience working with Ansible
• 2+ Years working with Microsoft Windows Server )
• 2 Years working with Internet Information Server v7.0
• 1 Year working with Salesforce (CRM Usage: case management)
• 1 Year working with Apache/Tomcat web servers
• 1 Year powershell scripting
• 2 Years Linux experience
• Bachelor's degree required in Information Systems, Computer Science or similar degree field