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Scrum Master - Front Office Systems Lead​/Jira​/Salesforce Expert

Job in Rock Hill, York County, South Carolina, 29732, USA
Listing for: FICO
Full Time position
Listed on 2025-12-02
Job specializations:
  • IT/Tech
    IT Project Manager, IT Consultant, Systems Analyst, Data Analyst
Job Description & How to Apply Below
Position: Scrum Master - Front Office Systems Lead /Jira/Salesforce Expert

Employer Industry: Analytics Software

Why consider this job opportunity:
  • Highly competitive compensation and benefits package
  • Opportunity for professional development and leveraging unique strengths
  • Engaging, people-first work environment promoting work/life balance
  • Involvement in innovative projects within the rapidly growing field of Big Data analytics
  • Chance to make a significant impact in the technology sector and help businesses improve decision-making
What to Expect (Job Responsibilities):
  • Lead Agile ceremonies, including daily standups, sprint planning, and retrospectives to ensure team alignment
  • Manage and coordinate change management processes for Salesforce and Oracle CPQ deployments
  • Drive compliance and internal audit processes for enterprise platforms
  • Enhance communication and transparency across teams regarding project statuses and ticket updates
  • Proactively identify and resolve impediments affecting team productivity and project delivery
What is Required (Qualifications):
  • Proficiency in English
  • Current Scrum Master certification (CSM, PSM, or equivalent) with experience in agile methodologies
  • Experience with enterprise systems, particularly Salesforce and Salesforce Revenue Cloud
  • Subject matter expertise in Service Now and/or JIRA
  • Strong analytical skills with the ability to interpret sprint metrics and team performance data
How to Stand Out (Preferred Qualifications):
  • Experience with Git Hub and deployment tools (Gearset, Capado, Prodly, etc.)
  • Familiarity with internal audit processes and compliance frameworks for software platforms
  • Additional agile certifications (SAFe, Kanban, etc.) or knowledge of the Salesforce platform
  • Experience implementing capacity planning

We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.

We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.

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