Assistant Director of Financial Aid

At Augustana College, we don’t just educate students - we empower them. As a nationally recognized college of the liberal arts and sciences, we invest in engaged learning, maximizing student potential, and building strong community partnerships—the driving forces of our Bold & Boundless Strategic Plan (2024-29).

For our 2,500 students, Augustana offers a collaborative and student-focused environment, in which faculty and staff play an active role in shaping futures through hands‑on learning, mentorship and leadership development. Located on a scenic, wooded campus in Rock Island, Illinois, Augustana is part of the vibrant Quad‑Cities metropolitan area (pop. 470,000), about a 3-hour drive from Chicago.

We seek mission‑driven professionals who are passionate about student success, innovation and making an impact. If you thrive in an environment that values curiosity, collaboration and the power of transformative education, we invite you to bring your talents to Augustana.

Employees at Augustana enjoy an excellent benefit package including medical, retirement, generous paid time off, tuition benefits for employees and their family members, and much more.

Assistant Director of Financial Aid

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Exempt, Full-time, 12-month schedule

Director of Financial Aid

The primary responsibilities of the Assistant Director of Financial Aid include assisting the Director in ensuring that aid is packaged in a timely manner for both current and incoming students in order to meet the goals of the institution. The packaging should be compliant with all federal, state and institutional policies. Additionally, the Assistant Director will work to maintain compliance with all policies tied to disbursement of student aid which will include coordination with other departments on campus including (but not restricted to) the Registrar’s Office, the Dean of Students Office and the Business Office.

The Assistant Director should also be actively engaged in support of Admissions and the recruitment of new students as well as the support of all primary offices engaged with the retention of current students.

• Assist in overseeing the management of state and federal need-based aid programs.
• Collaborate with Admissions and IT staff to submit the weekly prospective student data file to Encoura.
• Assist the Director of Financial Aid in compiling and submitting annual compliance reports. Other duties as assigned.

• 3-5 (or more) years of relevant work experience.
• Excellent written communication skills and demonstrated comfort with public speaking.
• Ability to develop rapport with a wide variety of student and family personalities.
• Strong cross-cultural and interpersonal communication skills.
• Commitment and ability to effectively communicate the value of the Augustana experience.
• Ability to manage multiple tasks and work with limited supervision.
• Good decision making and prioritization skills.
• Ability to effectively supervise student staff.
• Basic computer skills are required.
• Demonstrated ability to work effectively both independently and as part of a team.
• Ability to represent the Augustana admissions team positively through a strong, student-centered focus.

Bachelor’s degree is required.

This position is budgeted to pay $45,000 - $50,000 annually commensurate with experience and qualifications. We offer a competitive benefits package designed to support the needs of employees. Full-time employees are eligible for a comprehensive range of benefits including:

• Medical, dental, vision insurance
• Flexible spending accounts or health savings accounts
• Life insurance, disability insurance, and supplemental…