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Lead IT Service Desk Manager

Job in Rock Springs, Sweetwater County, Wyoming, 82926, USA
Listing for: TriTech Enterprise Systems, Inc.
Full Time position
Listed on 2026-10-18
Job specializations:
  • IT/Tech
    IT Support, Systems Administrator, HelpDesk/Support, IT Project Manager
Salary/Wage Range or Industry Benchmark: 60000 - 90000 USD Yearly USD 60000.00 90000.00 YEAR
Job Description & How to Apply Below
Position: Lead IT Service Desk Manager — 24/7 Support

Tri Tech Enterprise Systems is seeking a Help Desk Manager to oversee an IT support team, manage ticket queues, SLAs, staff performance, and daily operations across desktops, software, network access, and business applications.

You will lead a 365/24/7 service, monitor KPI dashboards, coordinate escalations, and develop the team to deliver fast, reliable support while communicating with stakeholders and continuously improving processes.

We invite applications for the Lead IT Service Desk Manager — 24/7 Support position located in Rock Springs, WY, United States.

For the Lead IT Service Desk Manager — 24/7 Support position at Tri Tech Enterprise Systems, Inc., we are reviewing applications now.

Step into the Lead IT Service Desk Manager — 24/7 Support role at Tri Tech Enterprise Systems, Inc. in Rock Springs, WY, United States and grow with us.

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