Bakery​/Deli Clerk

Join to apply for the Bakery/Deli Clerk role at Kroger

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

• Prepare bakery and deli items per customer requests using proper equipment.
• Offer product samples to help customers discover new items or inquire about products.
• Inform customers of bakery and deli specials.
• Provide customers with fresh products in correct portions to prevent shrinkage.
• Recommend bakery or deli items to ensure customer satisfaction.
• Use bakery equipment such as refrigerators, freezers, slicers, and ovens according to guidelines.
• Follow food safety and temperature logs, and prepare foods according to instructions.
• Measure, prepare, and mix ingredients using appropriate utensils and equipment.
• Package, label, and inventory ingredients and merchandise.
• Check product quality, review "sell by" dates, and take appropriate actions.
• Maintain proper temperatures in cases and coolers, and keep logs.
• Maintain inventory and stock levels, report discrepancies.
• Understand store layout and assist customers in locating products.
• Stay current with ads and product knowledge to assist customers effectively.
• Ensure safety protocols are followed, and report unsafe conditions or accidents.
• Work cooperatively in a fast-paced environment, manage conflicts, and act with integrity.
• Support and assist customers, including minors, individuals with special needs, and older adults.
• Perform essential functions with or without reasonable accommodations.

• Customer service skills
• Effective communication skills
• Basic math knowledge
• Ability to obtain a food handler permit upon employment

• Customer service skills
• Bakery or deli experience
• Retail experience

Based in Salt Lake City, Utah, Smith’s Food and Drug merged with The Kroger Company in 1998. We serve customers in over 140 stores across several states. We are committed to diversity, innovation, and creating positive experiences for our customers and employees. Join us to grow your career and be part of our community.

We offer comprehensive benefits supporting your well-being, including healthcare, flexible scheduling, counseling, discounts, tuition reimbursement, and growth opportunities. For more details, visit our Benefits Page.