Receptionist, Administrative​/Clerical

Overview

Receptionist at H&R Block

Join to apply for the Receptionist role at H&R Block. This position focuses on greeting clients, handling inquiries, and routing clients to the appropriate tax professionals. It is a seasonal/temporary role with opportunities for growth within the company.

• Answer phones and greet clients in a personalized, friendly, and inviting manner
• Match clients with the best-suited tax professional for their needs
• Schedule clients as they would like to be scheduled
• Help ensure all clients’ needs are met during service (in person, over the phone, or virtually)
• Maintain office cleanliness and organization of resources with team members
• Other duties as assigned

• High school diploma or equivalent
• Ability to work a flexible schedule and/or in multiple locations
• Sales/marketing experience (preferred)
• Experience in a fast-paced environment
• Previous experience in a customer service environment
• Ability to multi-task
• Strong organizational and time-management skills
• Computer proficiency with the ability to use Microsoft Office

• Professional, welcoming demeanor with clients
• Ability to guide clients to appropriate services and professionals

The pay range for this position is $11.00 - $27.00 per hour. Local minimum wage laws apply. This information is posted to provide applicants with information about potential earnings. Individual pay decisions depend on factors such as experience, education, skill, performance, and location.

• Employee Assistance Program with Health Advocate
• Wellbeing program, Better You
• Neurodiversity and caregiver support
• Discounts on everyday items and services
• Medical Coverage, 401k Retirement Savings Plan, Employee Stock Purchase Plan (eligibility applies)
• Associate Tax Prep benefit; enrollment where eligible

H&R Block is an equal opportunity employer. We celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status. We are committed to a connected culture where everyone feels safe to bring their authentic self to work and belong as part of a larger team.

If you’re looking to make an impact, H&R Block is the place for you.