Scheduling Coordinator

Position: Scheduling Coordinator (31163)

Join to apply for the Scheduling Coordinator (31163) role at Exam Works
.

Are You a Scheduling Superstar?

We’re looking for someone just like YOU! If you’re a working professional with a positive attitude and a passion for helping others, we want you on our team! You’re the kind of person who’s an excellent communicator, takes pride in delivering top‑notch work, and does it all with a smile.

Why Us?

At Exam Works/NMR
, we’re on the hunt for a Scheduling Coordinator to join our team. You’ll be the go‑to person for assisting and supporting our clients, physicians, and examinees by scheduling and coordinating appointments with precision and care.

What’s in it for You?

• Full‑time position with a reliable schedule.
• Competitive compensation: $16.25 an hour.
• A supportive, team‑focused environment where your efforts truly make a difference.
• Start immediately! We’re looking for someone who can jump in, get trained, and hit the ground running from day one.

Summary

The Scheduling Coordinator is responsible for scheduling and coordinating appointments with clients, physicians and examinees. This position ensures that client specific requirements for provider specialty and location are met, and that all ancillary services are arranged.

Essential Job Functions

• Schedule examinations through the system database.
• Schedule and confirm appointment dates and times with physicians’ offices.
• Communicate with clients regarding appointment scheduling, physician CVs, appointment changes, no shows, cancellations, and receipt of medical records and/or images.
• Confirm receipt of records for record review referrals.
• Prepare and send exam notification letters daily.
• Communicate with physicians, clients and/or examinees.
• Submit client invoice and/or issue to accounting if charges are incurred.
• Ensure prompt pre‑payment for services issued when required.
• Coordinate ancillary services such as interpretation, chaperones, transportation, and/or exam site rentals when needed.
• Respond to requests for report status and/or information.
• Provide support to other offices as needed.
• Arrange lodging and/or transportation for out‑of‑town examinees.
• Process mail, deliveries and shipments as needed.
• Participate in various educational and/or training activities as required.

Related Positions

• Scheduler/Scheduling
• Surge Scheduler
• Medical Office
• IME/Independent Medical Exam(s)
• Medical Records
• Appointment Setter
• Insurance
• Adjuster
• Medical Office Receptionist

Qualifications Minimum

Required Qualifications Education And/or Experience

High school diploma or equivalent required. A minimum of one year related experience; or equivalent combination of training and experience. Experience in a medical office preferred.

Certificates, Licenses, Registrations

No specific requirements.

Essential Competencies

• Ability to consistently handle multiple phone lines with heavy call volume.
• Ability to operate computer, fax, copier, scanner, and telephone.
• Must be able to type a minimum of 35 W.P.M.
• Ability to follow instructions and respond to upper management’s directions accurately.
• Demonstrates accuracy and thoroughness. Looks for ways to improve and promote quality and monitors own work to ensure quality is met.
• Must demonstrate exceptional communication skills.
• Must be able to work independently, prioritize work activities and use time efficiently.
• Must be able to maintain confidentiality.
• Must be able to demonstrate and promote a positive team‑oriented environment.
• Must be able to stay focused and concentrate under normal or heavy distractions.
• Must be able to work well under pressure and or stressful conditions.
• Must possess the ability to manage change, delays, or unexpected events appropriately.
• Ability to follow all company policies and procedures in effect at time of hire and as they may change or be added from time to time.

Language/Communication Skills

• Ability to read, analyze and interpret common correspondence, medical records, and legal contracts and documents.
• Ability to write clearly and informatively to all required audiences and edit own work for appropriate spelling and grammar.
• Ability to respond appropriately and professionally to all inquiries or complaints from customers, upper management,…