Specialist, Service Contracts and Warranties; Onsite

Specialist, Service Contracts and Warranties (Onsite) page is loaded## Specialist, Service Contracts and Warranties (Onsite) locations:
A01:
Rockford - Aerospace 4747 Harrison Avenue, Rockford, IL, 61125 USAtime type:
Full time posted on:
Posted Todayjob requisition :

** Date Posted:
**** Country:
** United States of America
*
* Location:

** A01:
Rockford - Aerospace 4747 Harrison Avenue, Rockford, IL, 61125 USA
** Position Role Type:
** Onsite
* * U.S. Citizen, U.S. Person, or Immigration Status Requirements:
** U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract.
** Security Clearance:
** None/Not Required At Collins Aerospace, our customers are at the core of our business and meeting each of their unique needs is the key to our success. The Customer & Account Management organization plays a critical role at Collins Aerospace both internally and externally. We provide executive-level support to major original equipment manufacturers and defense customers and support our Strategic Business Units (SBUs) by augmenting key relationships and maintaining an excellent customer experience.

Internally, we develop and support our SBUs by strategically planning and capturing future growth opportunities while ensuring customer satisfaction. If you want to advance your career while contributing to a vision that helps our customers redefine the aerospace industry, then consider landing here!
** This position is for an established Service Contract & Warranty Military Administrator professional.  Responsible for advising customers on basic contractual rights, analyzing data, and developing simple bids and reports related to service contracts and product warranties.
***
* Primary Responsibilities:

*** Examines estimates of material, equipment services, production costs, performance requirements, and delivery schedules to ensure accuracy and completeness.
* Develops bids and prepares process specifications, progress and other reports related to service contracts and product warranties to ensure that established quality and customer satisfaction goals are achieved.
* Conducts contract and warranty administration and customer contact activities to provide for proper contract fulfillment in accordance with company policies, legal requirements, and customer specifications.
* Order Entry - Responsible for Sales Order Induction
* Prepare Quotations in SAP and sends quotes to customers as required
* Conduct proper Contract and Purchase Order review
* Prepare and send weekly status reports to customers
* Advises management of contractual rights and obligations
* Work with Operations to ensure delivery schedules are met per customer requirements
* Constant customer interface/communication (Internal and External)
* Interface with Program Management
* Analyze data and updates SAP
* Maintains historical information
* Work with various Government systems to fulfill order entry and execute transactions
* Takes responsibility for record retention and filing, including sales order close-out
* Supports proposal review
* Support monthly SIOP by providing logical basis for planning and forecasting
* Customer/Account responsibility is military focused (FAR 12, FAR 15 knowledge)
*
* Basic Qualifications:

*** Typically requires a University Degree and minimum 5 years prior relevant experience
** or
* * an Advanced Degree in a related field and minimum 3 years of experience
*
* Preferred Qualifications:

*** Previous aerospace contract/warranty experience
* Advanced degree is preferred
* FAR 12, FAR 15 contracting knowledge
* Negotiating experience
* SAP experience
* Expert to advance level in Microsoft Office in Excel (Pivot tables and V Lookups)
** What We Offer
** Some of our competitive benefits package includes:
* Medical, dental, and vision insurance
* Three weeks of vacation for newly hired employees
* Generous 401(k) plan that includes employer matching funds and separate employer retirement contribution, including a Lifetime Income Strategy option
* Tuition reimbursement program
* Student Loan Repayment Program
* Life insurance and disability coverage
* Optional coverages you can buy: pet insurance, home and…