Records Management

Responsibilities

• Liaise on issues related to assigned orders.
• Manage Repair Purchase Orders from a diverse range of Commercial Airline customers, convey customer requirements, initial acknowledgment, quoting, shipment and invoicing of customer orders.
• Manage contractual requirements including - asset reporting, customer service level/on-time delivery, turn time penalty avoidance and status reporting
• Collaborate across functions including Manufacturing, Quality, Engineering, Program Management, Shop Supervision, Shop Technicians, Customer Support Managers and Field Service.

• 2 to 4 years prior relevant experience customer service account management

• Commercial / Military contract administration experience
• Customer Service experience
• Experience using continuous improvement processes and tools

• Bachelors

We offer attractive, competitive compensation and benefits including, medical, dental, 401k, short-term disability, AD&D, tuition reimbursement, and more. If you take pride in your work and are committed to personal and professional success, let's talk. Please visit  to learn more.

Zobility is RGBSI's workforce management and staffing division. RGBSI is a multi-national corporation headquartered in Troy, MI with branches throughout the USA, Canada, Germany, and India.