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Student Transportation Liaison & Customer Advocate

Job in Rockford, Winnebago County, Illinois, 61103, USA
Listing for: Zūm
Apprenticeship/Internship position
Listed on 2026-10-06
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 41000 - 45000 USD Yearly USD 41000.00 45000.00 YEAR
Job Description & How to Apply Below

Zūm is seeking a dedicated Customer Service Liaison to manage communications between Rockford Public Schools Transportation Division and Zūm services. You will work with parents, schools, and drivers to ensure a seamless student transportation experience, handling inquiries and concerns with professionalism.

Based primarily out of the Office of Student Transportation, this role includes coordinating routes, schedules, and service changes, while maintaining records and supporting emergency

We are currently recruiting a Student Transportation Liaison & Customer Advocate for our team in Rockford, IL, United States.

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

Learn more about the Student Transportation Liaison & Customer Advocate role in the description above.

We appreciate your interest in this position.

Join Zūm and contribute to our ongoing work.

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