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Airport Guest Services & Kiosk Support Specialist

Job in Rockford, Winnebago County, Illinois, 61101, USA
Listing for: American Airlines
Full Time position
Listed on 2026-10-09
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support, Bilingual
Salary/Wage Range or Industry Benchmark: 24000 - 34000 USD Yearly USD 24000.00 34000.00 YEAR
Job Description & How to Apply Below

American Airlines is seeking a Customer Assistance Representative in Springfield, Illinois. This role involves greeting customers, assisting with check-in and luggage, and ensuring compliance with security regulations.

The ideal candidate will hold a Bachelor’s degree, have strong customer service skills, and be fluent in English. The position offers competitive benefits including health coverage, travel perks, and a 401(k) program.

Consider building your career as a Airport Guest Services & Kiosk Support Specialist at American Airlines.

Please review the full job details above before applying.

If your experience matches this role, we encourage you to apply.

All applications are reviewed carefully by our team.

This is a Full Time role.

The position is based in Springfield, IL, United States.

This opportunity is part of our work in Management & Operations.

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