Revenue Collection Officer

Job Requisition :48478
Closing Date: 08/04/2025; 11:59pm
Agency:Department of Revenue
Class Title:REVENUE COLLECTION OFFICER I - 38401
Skill Option:None
Bilingual Option:None
Salary: $5,148-$7,227/monthly
Job Type: Salaried
Category:Full Time
County: Winnebago
Number of Vacancies: 1
Bargaining Unit Code:RC062 Technical Employees, AFSCME
Merit Comp Code:

This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.

All applicants who want to be considered for this position MUST apply electronically through the  website. State of Illinois employees should click the link near the top left to apply through the Success Factors employee career portal.

Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered.

Why Work for Illinois?

Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether you’re helping to improve schools, protect our natural resources, or support families in need, you’re part of something bigger—something that touches the lives of every person who calls Illinois home.

No matter what state career you’re looking for, we offer jobs that fit your life and your schedule—flexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.

Would you like to work for a professional organization which provides steady hours and an exceptional benefits package? How about a workplace with career and personal growth opportunities? Then consider working for the Illinois Department of Revenue. We are hiring a Revenue Collection Officer I for our Field Compliance Division in our Rockford office. In this position you will assist taxpayers and their representatives with delinquent tax issues, provide direction on how to comply with current Illinois tax laws, and be given the tools to effectively communicate with taxpayers to bring them into compliance.

If you have completed the Revenue Collection Officer Trainee period and have a desire to help others, then we want you! Don’t let this opportunity pass you by. Apply now before time runs out!

The benefits of working at Department of Revenue include a 37 ½ hour work week, a generous salary and benefits package (paid time off for vacation, sick, or personal leave, thirteen holidays) pension and other retirement benefits, tuition reimbursement, and insurance eligibility on day one (medical, dental, vision, and life).

• Under general supervision, develops experience in performing field tax collection activities involving the collection of delinquent taxes from taxpayers, securing delinquent tax returns, and determining taxpayer compliance with the various tax laws.
• Provides information and assistance to taxpayers, explaining and giving guidance and direction on such matters as taxable income, liability for penalties, etc.
• Confers with taxpayers and/or their representatives to determine methods of liquidating previously determined tax liabilities or for determining tax liabilities.
• Locates evasive taxpayers through personal contacts, tracing by various sources including building agents, business affiliates, neighbors, directory services, Federal, State and Municipal Agencies, employers and other leads.
• Utilizes Gen Tax tax system to document activities related to collection cases including taxpayers contacted, monies/returns collected, demands made, etc.
• Accompanies higher level collection officers engaged in conducting more complex or technical assignments.
• Performs other duties as required or assigned which are reasonably within the scope of duties enumerated above.

• Requires knowledge, skill, and mental development equivalent to the completion of four years of college.
• Requires completion of a Revenue Collection Officer Trainee program.

• Requires the ability to…