Revenue Collection Officer Trainee

Job Requisition :48479
Closing Date: 08/04/2025; 11:59pm
Agency:Department of Revenue
Class Title:REVENUE COLLECTION OFFICER TRANE - 38405
Skill Option:None
Bilingual Option:None
Salary: $4,586-$6,228/monthly (Anticipated Salary for Non-State $4,586)
Job Type: Salaried
Category:Full Time
County: Winnebago
Number of Vacancies: 1
Bargaining Unit Code:RC062 Technical Employees, AFSCME
Merit Comp Code:

This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.

All applicants who want to be considered for this position MUST apply electronically through the  website. State of Illinois employees should click the link near the top left to apply through the Success Factors employee career portal.

Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered.

Why Work for Illinois?

Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether you’re helping to improve schools, protect our natural resources, or support families in need, you’re part of something bigger—something that touches the lives of every person who calls Illinois home.

No matter what state career you’re looking for, we offer jobs that fit your life and your schedule—flexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.

Would you like to work for a professional organization which provides steady hours and an exceptional benefits package? How about a workplace with career and personal growth opportunities? Then consider working for the Illinois Department of Revenue. We are hiring a Revenue Collection Officer Trainee for our Field Compliance Division in our Rockford office. In this position you will be trained on how to assist taxpayers and their representatives with delinquent tax issues, learn the current Illinois tax laws, and be given the tools to effectively communicate with taxpayers to bring them into compliance.

If you have completed 4 years of college or have 4 years of experience in collection work or a related collection field and have a desire to learn and help others, then we want you! Don’t let this opportunity pass you by. Apply now before time runs out!

The benefits of working at Department of Revenue include a 37 ½ hour work week, a generous salary and benefits package (paid time off for vacation, sick, or personal leave, thirteen holidays) pension and other retirement benefits, tuition reimbursement, and insurance eligibility on day one (medical, dental, vision, and life).

• Under immediate supervision, for a period of six to twelve months, participates in an Illinois Department of Revenue (IDOR) sponsored training program receiving training and controlled working assignments designed to develop broad knowledge, understanding, and practical skills necessary to perform the duties of a Revenue Collection Officer I.
• Receives on the job training assignments designed to provide work experience of increasing difficulty for the purpose of gaining experience and developing skills.
• Receives indoctrination and instruction in tax laws, rules and regulations, work procedures, interviewing techniques and methods and techniques of investigation pertinent to the collection program.
• Performs other duties as required or assigned which are reasonably within the scope of duties enumerated above.

• Requires knowledge, skill, and mental development equivalent to the completion of four years of college
  -OR- four years of experience in collection work, or a related collection field.

• Two (2) years of work experience in a delinquent tax compliance and collection field.
• Two (2) years of experience following oral or written instructions in a work environment to accomplish a task.
• One (1) year of experience using tax processing software…