Consumer Collections Manager

Who We Are

The Symicor Group is a boutique talent acquisition firm based in Lincolnshire, IL & Rockport, TX. Our nationally unique value proposition centers around providing the very best available banking and accounting talent. In fact, most of our recruiters are former bankers or accountants themselves!

We know how to evaluate the very best banking and accounting talent available in the market. Whether you are a candidate seeking a new opportunity or a bank or company president trying to fill an essential position, The Symicor Group stands ready to deliver premium results for you.

Our client is seeking to fill a Consumer Collections Manager role located in the Rockford, IL market. The position is responsible for conducting loan collection activities for the Bank. The role will focus on consumer loan collections.

The opportunity has a generous salary of up to $100K and a benefits package. (This is not a remote position).

• Using autodialer and make manual phone calls on a daily basis.
• Interacting with the Bank’s lenders regarding various issues related to collection procedures; supporting lender’s collection strategy via various collection activities and recommending alternatives to the lender as needed.
• Assisting with Skip tracing both borrowers and negative account holders who do not leave contact information.
• Obtains updates and remains current regarding legalities as well as the proper documentation involved with the collection of delinquent accounts (loan and credit).
• Maintaining communication with direct manager and lenders regarding repossession and foreclosure actions, as well as discussion on potential strategies on approaching difficult or unusual delinquent accounts for resolution.

You’re someone who wants to influence your own development. You’re looking for an opportunity where you can pursue your interests and your passion. Where a job title is not considered the final definition of who you are, but merely the starting point for your future.

• High School Diploma or equivalent is required;
  Associates degree in Business Administration, Finance, or Accounting preferred or equivalent work experience.
• One or more years of collections and bankruptcy experience preferred.
• Good knowledge of banking industry practices relative to the credit and collections area.
• Solid understanding of lending principles including calculations of interest for charge offs / payoffs and per diems.
• Above average computer literacy (Word, Excel) with accurate data entry skills; proficient knowledge of working with spreadsheets and creating formulas. Ability to become proficient in the use of specific software required for the position.
• A high level of initiative, thoroughness, accuracy, and organizational skills required.
• A high level of confidentiality required.
• Solid oral (telephone etiquette) and written (letter writing) communication skills.
• Ability to manage multiple priorities / projects with varied deadlines and frequent interruptions.