Shared Services & Treasury Supervisor

Hydraulic Technologies provided pay range

The range is provided by Hydraulic Technologies. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

$70,000.00/yr - $/yr

We are seeking an experienced Shared Services Supervisor & Treasury Supervisor to coordinate daily treasury activities for our global business and oversee credit, collections, and accounts receivable/payable operations. A key component of this role is managing and optimizing the performance of external Genpact resources supporting credit, collections, and A/P functions. This position is critical to ensuring cash flow optimization, compliance with internal controls, and supporting corporate treasury strategies.

Success in this role will be measured by achievement of Days Sales Outstanding (DSO) targets, cash flow improvement goals, service level agreements (SLAs) with Genpact, and reductions in overdue receivables
. The ideal candidate is a self-starter with strong financial acumen, international credit risk experience, and proven ability to lead both internal teams and external service providers to deliver measurable results.

• Direct day-to-day activities of Genpact resources supporting credit, collections, and A/P.
• Set and monitor KPIs including cash application timeliness, collection effectiveness index (CEI), dispute resolution cycle time, and invoice processing accuracy
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• Hold regular performance reviews with Genpact team leads, driving SLA compliance and continuous process improvement.
• Act as escalation point for unresolved issues, ensuring swift resolution and minimal business disruption.

• Own the end-to-end credit and collections process for US, EMEA, and UK business units.
• Establish, monitor, and enforce customer credit limits, payment terms, and exception approvals.
• Lead collection strategies to achieve DSO targets and reduce past-due receivables
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• Recommend and obtain approval for uncollectible account write-offs in compliance with policy.
• Conduct root-cause analysis of credit memos, implement corrective actions, and track improvements over time.
• Research and recommend third-party collection agencies to maximize recovery rates.

• Lead daily cash management, funds transfers, and short-term investments in accordance with company policies.
• Prepare daily cash forecasts and track accuracy against actual results to improve forecasting precision.
• Ensure proper funding levels for bi-weekly payroll and quarterly debt payments.
• Administer and support treasury systems, ensuring global user access and data integrity.
• Manage corporate travel card program, ensuring compliance with spend controls.
• Evaluate and implement new banking services to improve efficiency and reduce costs.
• Support treasury integration efforts during acquisitions, divestitures, and restructuring projects.

• Supervise and mentor internal credit personnel, setting clear objectives and development plans.
• Collaborate with auditors to ensure compliance and strengthen internal controls.
• Continuously evaluate credit, collection, and treasury processes to improve efficiency and minimize risk.
• Recommend and implement automation opportunities and best practices to streamline operations.

• Education: Bachelor’s degree in Finance, Accounting, or related field ideal.
• Experience:
• 3-4+ years in Accounts Payable/Accounts Receivable Shared Services and/or treasury operations.
• 1-2+ years in a managerial or supervisory role.
• Proven experience managing external service providers (Genpact or similar) with KPI accountability.
• International credit risk management experience preferred.
• Skills & Knowledge:
• Deep understanding of accounts payable, accounts receivable, cash collection strategies, cash management, banking, and financial markets.
• Strong ERP system skills (SAP preferred) and advanced Excel/Power BI proficiency.
• Expertise in export documentation (letters of credit, customs).
• Soft Skills:
• Excellent communicator and influencer across all organizational levels.
• Analytical problem solver with a process improvement mindset.
• Strong leadership and decision-making skills under pressure.
• High initiative, organizational ability, and ability to thrive in a fast‑paced environment.
• Days Sales Outstanding (DSO): Achieve or exceed company target.
• Days Payable Outstanding (DPO): Achieve or exceed company target.
• Cash Flow: Deliver improvements aligned with corporate objectives.
• Genpact SLAs: 95%+ on‑time cash application, 90%+ first‑pass resolution rate.
• Overdue Receivables: Maintain