Manager of Continuous Improvement, Hospital Services Group

Manager of Continuous Improvement, Hospital Services Group

Apply for the Manager of Continuous Improvement, Hospital Services Group role at DaVita Kidney Care
. This position focuses on driving process improvements, supporting operational excellence, and ensuring consistent execution of initiatives across hospital-based dialysis programs.

DaVita’s Hospital Services Group (HSG) seeks a motivated and collaborative Manager of Continuous Improvement to support transformative initiatives across our hospital-based dialysis programs. The role will be based in or near Chicago, IL, Elk Grove Village, IL, St. Paul, MN, Philadelphia, PA, Pittsburgh, PA, Milford, CT, or Plainfield, NJ and will require travel of up to 50% by air and local driving.

$/yr - $/yr

• Facilitate trainings, workshops, and coaching sessions to build CI capability across teams.
• Support cross-functional improvement initiatives that impact hospital-based dialysis programs and acute care operations.
• Execute continuous improvement projects using Lean, Six Sigma, and other methodologies to improve quality, reduce costs, and streamline workflows.
• Partner with local and divisional leaders to implement solutions and monitor sustainability of improvements.
• Conduct data analysis and develop reports to measure performance against project goals.
• Translate findings into clear recommendations and provide updates to leadership.
• Collaborate with the CI Director and divisional leadership to ensure alignment with broader organizational goals.
• Manage timelines and deliverables for assigned initiatives.
• This role will require approximately 50% on-site presence within the assigned HSG area.
• Other duties as assigned.

• Bachelor’s degree in nursing, healthcare administration, business, engineering, or a related field.
• 1-2 years of experience supporting process improvement initiatives with measurable results.
• Knowledge and application of Lean, Lean Six Sigma, Six Sigma or similar methodologies.
• Strong problem‑solving and analytical skills.
• Experience facilitating collaborative work sessions with diverse teams to reach decisions.
• Ability to collect, maintain, analyze, and report on complex datasets.
• Ability to communicate effectively with stakeholders at multiple levels of the organization.
• Experience working in cross‑functional teams and managing multiple priorities.
• Ability to educate and influence without direct authority, as this role will not have any direct reports.

• Graduate degree in a related field.
• Lean Six Sigma certification.
• Familiarity with design thinking principles.

• Comprehensive benefits:
  Medical, dental, vision, 401(k) match, paid time off, PTO cash out.
• Support for you and your family:
  Family resources, EAP counseling sessions, access to Headspace®, backup child and elder care, maternity/paternity leave, and more.
• Professional development programs:
  DaVita offers a variety of programs to help strong performers grow within their career and offers on-demand virtual leadership and development courses through DaVita’s online training platform Star Learning.
• Full vaccination against COVID‑19 may be required by hospitals in this program, including a booster when eligible.

At DaVita we are committed to building a culture of service excellence. We aim to be the provider, partner, and employer of choice in the kidney care industry. Our team members are united by a shared purpose: to improve patients' lives by transforming care delivery.

We are proud to be an equal opportunity workplace and comply with state and federal affirmative action requirements. Individuals are recruited, hired, assigned, and promoted without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other protected characteristic.